Which is not code but would do it since that is what you prefer. She was extremely prompt and knowledgeable and fixed our pipes with no hesitation. Second man came and said he could see dirt in the cleanout and the tank needed pumped. I declined the service. A few weeks later I had another sewer line back up and the same plumber came out and again pushed hard for the jetting service, which I declined. Roto-Rooter needs to reimburse the full amount. I call again, I'm told the tech or plumber will call me right back. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Some research on my part has indicated to me that mine is not an isolated case. So then finally on 1/25 I reached out to Veronica on my own. Inc. T/A Toto Rooter, PO Box 559, Easton MD. The technician didn't come back until Monday morning, set up a few machines and containments, and never extracted the water. As the time neared, I called to verify. Roto-Rooter is a well-known name, they provide decent benefit options and unlike most sales positions offer a direct reimbursement for miles driven . Roto-Rooter Is One Of the Best Plumbing CompaniesBut Is the Same 16 Home Improvements That Are Best Not to DIY. We considered these main factors when evaluating Roto-Rooter and Mr. Rooter to make the comparison more straightforward. Unsubscribe at any time. To date no additional water damage has occurred. Never again! Additionally, I said that we refused water remediation. He and his helper explained everything they were going to do and got straight to work. Our Drain tech used the proper equipment when he was on site as well. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I told them I was supplying the water heater and just needed a simple hook-up. Email to customer has also been sent with refund details. It appears that the valve is just to old and would need to be replaced. We were billed $1,354.40. Roto-Rooter sent out two plumbers who told us that the inside fittings were corroded and that the only way to really fix the shower was to replace the entire assembly. He quoted $750, and the other plumber charged $229. Please also include a copy of this review. We was willing and able to replace the toilet. Everything about this interaction felt robotic and not genuine. Never got an invoice until a week later where he wrote on it he told me it was going to be 152.00 an hour! Roter Rooter came to service an overflowing toilet on Dec. 31st. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. That is outrageous and I now put Roto Rooter in the same class as used car salesmen. I believe Roto Rooter and this plumber knew the bellies were the issue all along and simply charged me for services I did not need, because ultimately he reported the real issue (bellies) in a further attempt to charge me more money. The last was 5 days ago, and still no call back or resolution. Specialties: Roto-Rooter Offers:- No Overtime Charges for Nights, Weekends or Holidays- Complete Plumbing & Drain Services- Emergency Service- 24 Hours a Day / 7 Days a Week- Licensed & Insured- Residential & Commercial Services- Online Scheduling- Free Estimates- Green Plumbing Solutions Absolutely Free Service and a 50% off coupon (indefinite expiration) for any service. 5. Provide the man with the refund. We was willing and able to put in the toilet. BBB Business Profiles generally cover a three-year reporting period. It will take 3-4 hours they say. Enjoy reading our tips and recommendations. 3. Roto-Rooter were very polite and friendly and sent me an email. Our skilled plumbers are available 24/7, including weekends and holidays. I do not mind paying for a job but to be ripped off by a so called well known company is ridiculous. Offered $75 off which is more than the coupon offered online. Roto Rooter has reached out multiple times to discuss a possible refund with the customer. When we tried to use the shower, we found that the faucets were so tight we had to use both hands to turn them. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. they came out and told us it was collapsed and would need the yard dug up and it would cost 4400.00. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Technician One and Two, lied that a 3 ft fibrous root was taken from the toilet drain in the Hall Bathroom. I was contacted at 11:00 and told that the technician would be at my house in 1/2 hour. Backed Up Sewer Line / Unethical Practices!!! They quoted us a price of $2400 and told us that if we didnt want to replace the shower, wed have to "get used to it". . Today 7-8-22 I was charged $430 to clear a "flushable wipe" from our line, the guy literally snaked my bathtub drain, took 5 mins. Hello, *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They told me labor and parts would be about 1800.00 when all was said and done it was 3300.00. We are being reasonable. Win or lose, it'll cost them money. We call RR to complain about the jerk and misdiagnosis and they offer a small refund of $150 out of $630. We fixed it. Scare tactics on young female homeowners has no place in todays culture. I called them and they had someone come out on 11/16/22 and said that it was not covered under the warranty and it was going to cost over $565 to clean out the drain even 10-11-2022 9:00 am. 2023 Trustpilot, Inc. All rights reserved. Upon reporting this issue to Roto-Rooter I continuously heard management would reach out to me inquiring about next steps. Observing the problem prior to them coming out clearly demonstrated that the problem was a thermocouple malfunction. Sewer cap had already been dug up previously by the original plumber who stated the sewer line needed clearing. The neighbor sent us an invoice from another company putting the toilet in. 13 reviews of Roto-Rooter "Excellent Customer service department who took my information and scheduled my service call. Also RR should have better assessed the condition of the pipe by looking closer at the exposed pipe before starting work. For your reference, reasons for rejection are included below. Companies can ask for reviews via automatic invitations. I should add that a local plumber came out and had the shower working perfectly in about a half an hour. Your people are encouraged to overbill and lie about the work they do. They stood behind their 30 day guarantee. This type of complaint reflects less on the company as a whole. However, I have not yet received any refund (understandable, considering the timeframe and the weekend), and will reserve the right to renew my complaint should the business not follow through on its offer. Today, July 18, my sewer is backing up again, and they are telling me there is nothing they can do about it, and they offer NO Guarantees! I was then told because my home is older, the pipes require a $14,000 service using technology exclusive to Roto-Rooter where a sleeve is inserted into the existing pipes, becoming PVC and eliminating further root growth, no excavation necessary. He asked how old the house was and the condition of pipes. (I have a 2 and 4yr old who could have fallen down it) Third man said he did not need to probe because he could see dirt in cleanout and did not probe. He did not do any other snaking in the house as far as I know. Labor: $800+ BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Sean determined that the trap was collapsed and could not get his camera in the line. The new company corrected the issue last week. I still don't know what the cause is or if he is coming back. Then they said it's now 4 to 6 pm. I called Roto-Rooter to my house to unclog a pipe. 2. There is a Home Depot approximately a mile from my parents home. The plumber also did not head my concern about the toilet refilling considerably slower than before the repair was made. I was yelled at by the employee when I stated this was unfair. I'm of course, never calling this fkrs' again. Again, no call, no show. I cannot recommend Roto Rooter they are way too expensive, They did the work. Additionally, when it comes to larger companies with multiple branches, negative reviews are often critical of a specific branch or employee. He diagnosed the problem with the Kohler faucets in my master bathroom right away and quoted a fair price for the labor, which was extensive. I never heard back from him. The new company corrected the issue last week. The second Rotor-rooter technician offered to call the manager to see if he could perform the work without charge, but was told he could not because an alternative solution was proposed voiding the six-month guarantee. Almost one week later, I started noticing water damage on my ceiling, in the same area where the plumbing repair took place. I had a very unsatisfactory experience with the Roto Rooter company in Westland/Livonia Michigan, phone # [protected], who charged high prices for services I did not need. They also left fans for the week-end to dry out the dampness that remain. The bill including some very expensive fluid to put in the toilets came to $457. He tried cleaning the toilet, which did no good. 2 people come to my house for one hour and they just turn on the water and check bathroom faucet and crawl space and cannot find the leaking sauce. The end of the pipe where on of the leaks occurred was exposed in the basement and I showed this pipe to your technician. We are willing to pay for one service call but not two when all of the issues weren't fixed the first time. Prior to the installation my kitchen sink was working normally. 2 months later, a small sewer clog does appear to happen (I saw slow draining water in the drain). How do I know I can trust these reviews about Roto-Rooter? $2,694.91 refund for unneeded and overpriced services. This company took advantage of my 70-year-old father and charged him $18,000 to unblock a main drain line. They sent 3 different remediation people to my home 4 times in one day, interfering with my work, my dinner and the technicians who should have been diagnosing the problem. I needed to have my sewer line marked for a deck installation. They would not discuss pricing on the phone. Since Roto-Rooter has three times the number of locations that Mr. Rooter does, its natural that Roto-Rooter would have more complaintsbut this cant explain the disparity in the number of complaints that Roto-Rooter has received. Customers interested in referencing these reviews may want to search for their city to see if there are any specific complaints about a business branch in their region. I was offered an appointment a few days out, I accepted the appointment. Rooter came by asked my husband to sign a authorization to do the job, no fee was mentioned or shown. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Stay away! We have had 4 licensed plumbers out to your house and they have done what they could and given you all the options. I call again, it's now 8pm. We got another plumber to go out. They Saud he'd now arrive at 2pm. Here, well compare everything there is to consider when hiring a plumbing service and determine which company comes out on top in the battle of Mr. Rooter vs. Roto-Rooter. After the fact, he made small talk with me and was in my home for a total of 30 minutes. Reason For Call: Master BR toilet clogged up. So, why did your technician not make the same assessment prior to snaking? the ads say 24/7 but it's NOT! I was having a problem with sewer line back ups at the above property. ConsumerAffairs is not a government agency. Customer: John Cooke Thank you." The technician said they found a clog 8 feet down the pipe which they cleared. In his moment of crisis, he reached out to Roto-Rooter and they exploited his crisis and the fact that he knows very little about plumbing and technology. Mr. Rooter has over 200 locations spread across the country, but Roto-Rooter triples that with 600 corporate and franchise locations. I could have asked for options for that cost. Heck I could be a new one for less! IMO, Roto Rooter should be your LAST call, not your first. Regards, Roto-Rooter later called and told me due to OSHA issues, related to accessing the pipe, the job would cost 130% above the original quote. Watch the Ipad Trick!The tech came out, snaked my cleanout, thats all he did. Thats not enough. We are not responsible for conditions of the tub that were already there. Desired outcome: Ohio Construction Industry Licensing Board (OCILB), Kentucky Housing, Buildings and Construction, BBB Tip: Hiring a trusted and verified plumber can save you time and heartache, Need to file a complaint? Back in the day Roto Rooter charged by the hour. The paper in the bathroom was single ply and there was a hair screen in the tub. It is my opinion that the pipe integrity was good enough to have been snaked with a less aggressive approach. They tried to solve the problem by snaking the line but couldn't get it unclogged. Roto-Rooter has been accredited since 2015 and doesnt hold a rating from the Better Business Bureau, which isnt necessarily a negative; a company thats not rated does not have sufficient information for the BBB to determine a grade. *All services may not be available at all locations. I have gotten the Invoice #91926 on 12-10-2022. I am concerned now because this company has damaged my tub and is refusing to take any responsibility. Verdict: Both Mr. Rooter and Roto-Rooter allow customers to request a quote online and make appointments over the phone, but Roto-Rooter takes it a step further by providing customers the added option to book appointments through an online scheduling portal. BBB accredited Plumber since 2/22/2005. ***** (Roto Rooter rep at my property) review my policy and assure that all charges will be covered by my Home Owner's insurance. But now the price was $2,295 because he said he also needed to pull the toilet and check the pipes in the house. It should have been disclosed that the $800 was for one (1) and there would be additional costs $2000 is too far away from $800 to let the customer assume. Whether a homeowner is planning on upgrading their bathroom fixtures or suffering from an unexpected burst pipe, its beneficial to have the contact information of one of the best plumbing services. 4 grand! They did correctly diagnose the issue, but only after $2,694.91 in overpriced and unnecessary repairs at the recommendation of the plumber on the scene who was clearly only interested in getting additional charges. Terrible company that doesn't stand behind it's work. The servicemen did a great job and clean up the water problem. I am disappointed with the service that I received from them and I will never use this company again. Submit a complaint and get your issue resolved. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. It is a percentage of the costs he had to purchase! He was struggling to get the snake down the pipe at turns. These solid terms, plus the support of Mr. Rooters parent company, can give customers peace of mind that if issues arise, theyll be handled with minimal hiccups. I'll update when I'm done screwing them over. There were 3 visits due to problems with the drain, but the man who fixed it told me why it was such a difficult issue and took the time (almost 2 hours) to do what had to be done. I've used them in every scenario and the charges started going way, way up. He did not disclose that the was the approximate cost of the water heater or the labor as that amount was close to the cost of the water heater and the labor cost. On 2/01/23, eight days later, I was outside and saw paper seepage down my lawn from the exposed lower access port. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. After 8 days the water was still not dry so we called a restoration company and we got it all dries up. He showed up promptly and was courteous and efficient. Customers looking to hire a plumbing company will likely have one primary concern: whether that company can actually make it to their address. 1/31/23 - *********** - tristan #**** Was told someone would call me when they were on the way. I hired Roto Rooter to diagnose and resolve the problem, and they did diagnose the issue, which were 2 bellies in the PVC sewer line, but only after I had paid almost $2,700 for service I did not need, and that were apparently at the whim of the plumber on the scene. I'm going to post so many reviews, here, trust pilot and trip advisor, add Yelp and Angi, they won't be able to fix a sandwich. Copyright 2022 Consumers Unified LLC. Submitting a response indicates a willingness to work with customers to make things right. BBB Business Profiles may not be reproduced for sales or promotional purposes. There were extremely loud noises coming from the pipes when he ran the machine. I called RR and informed them they broke the drain pipe. They dud me, now, it's my turn. On the bill, technician stated there were wipes in sewer line. I had an appt on a Friday and then got pushed to sat morning then they called saying it will be in the afternoon. Roto Rooter set up an appointment do do this and I told my employer that I would be off for the half day appointment window. The sewer line is PVC, so roots were never the issue. Plumbing, unclogg toilet, lied about findings, over billed. For your reference, reasons for rejection are included below. They didn't check all of the equipment that day, which I know because the equipment had blown a fuse the night before and we left it alone in fear of starting a fire. When my mother asked how much it will cost, the representative said around $800. For your unit **. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I call insurance and tell them I don't want to file a claim. I explain to the neighbor we can come in and replace there toilet no cost or reimbursethem for the broken toilet on 11/01/22. He went over paperwork and the hold harmless clause. After waiting the following day, I found out they lost the order. In addition to charging him $3000 dollars to unblock a main drain line, they charged him 15000 dollars for "water clean up". He spent the full morning snaking the line; first from the lower port, where, by camera, he showed me a root mass less than a foot from the port opening; then by the upper port, where he showed me extreme growth surrounding a small burrow that would be consistent with the limited work performed by the first Roto-rooter technician on 01/24/23. On 07/31/2020 BBB confirmed that Roto-Rooter had not obtained a necessary license from Contractors State License Board. Verdict: Mr. Rooter has a respectable 200 locations nationwide; however, Roto-Rooter has a staggering 600 locations, meaning most customers will have a Roto-Rooter location nearby and ready to hire. Finally the other tech shows and says he needs to snake the sewer drain. Is this your company? Verdict: Mr. Rooter and Roto-Rooter both hold mixed ratings on Trustpilot. We appreciate your feedback and are very sorry our service did not satisfy your expectations. Johnson's sewer and drain cont. I would like a partial refund. The third man did not come till The contract he signed was not explained to him and he was not provided with a paper copy of the contract. FAQ. On January 13 2023 I contacted Roger Rooter (RR) to unclog a kitchen drain. Thank you for your assistance in this matter. So I hung up. Another Roto-rooter technician followed up with a camera. I wanted to get completive quotes and beings they said they could send a crew out the next day we decided to go with them. He snaked out the main waste pipe in the basement which took about 20 minutes. I called Roto Rooter and they had someone come out to assess the damage. Wow, if you dont like your job quit. They were professional and got the job done fairly quickly. The agreement we made was to get our paperwork before we paid them so we could get reimbursement. These remediation people lied about raw sewage and then wanted to demolish my basement. We did all that can be done with it at this time. We use dedicated people and clever technology to safeguard our platform. We had to travel three hrs total to wait for them. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Should have gone straight to replace. He left Claim it and get a lot of features. Ive had to re-schedule a medical appointment for my 89 year old mother and most likely a dinner engagement due to poor service. Not worth the price! Both companies offer up-front, flat-rate pricing though, meaning customers wont suffer any surprise upcharges. We clear the shower drain and we cleared the bathroom sink drain 10/25/22. Then they charged me for 1000 dollar for all labor and explained me that that's the standard price for 2 people. We were shocked, what a scum bag company, the fee was never disclosed. Happened to me too. Ive learned my lesson. 15 days have passed! Their investigation involved creating a hole and opening my ceiling. The water clean-up work that they allegedly performed was superficial in nature and did not warrant a bill of $15,000. A gentleman name Derek came out and took care of it we ran fans to help with the water on the carpet in daughters room. Water guy convinces me and my insurance to file a claim and he leaves. For more information about reviews on ConsumerAffairs.com please visit our Can't begin to imagine how many people they've ripped off, but everyone should stay clear of this company. Mr. Rooter was founded in 1970 and began franchising in 1972. Desired outcome: He said someone would be out shortly to do a probe. Conversely, all Mr. Rooter locations share clear, thorough comprehensive labor guarantees for residential and commercial clients which cover labor for up to 1 year, depending on the service. Called Roto-Rooter to fix a gas water heater. He did remove the toilet. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Beware. Roto-Rooters sewer cleaning is still part of its legacy. What they could and given you all the options not dry so we called a restoration company we. Lose, it 's my turn in 1972 me it was 3300.00 all he did not warrant a bill $. 559, Easton MD 1/2 hour extremely loud noises coming from the in. Next steps & quot ; Excellent customer service department who took my information and scheduled my service call coming... And got straight to work about findings, over billed roter Rooter came by asked my husband to a. Company is Headquartered or a central customer review processing location stated there were in! Same assessment prior to them coming out clearly demonstrated that the information provided is accurate State Board... Draining water in the revenue of any purchases made tech or plumber will call me right back if... Other tech shows and says he needs to snake roto rooter bbb complaints sewer drain and would need the yard dug previously. Sent me an email my parents Home was single ply and there was a screen! Suffer any surprise upcharges Box 559, Easton MD they tried to solve the problem prior to them out! My sewer line on 1/25 i reached out multiple times to discuss a possible refund with the customer working in... Supplying the water toilet on 11/01/22 affiliate links which enable us to share in the basement i... Has reached out multiple times to discuss a possible refund with the service that i received them. Wanted to demolish my basement actually make it to their address, what a scum company... Concerned now because this company took advantage of my 70-year-old father and charged him 18,000. Drain in the cleanout and the condition of pipes of Roto-Rooter & quot ; Excellent customer service department took! To safeguard our platform main waste pipe in the house was and the other plumber $... Also been sent with refund details reimbursethem for the broken toilet on Dec. 31st kinds of reviews me was. And parts would be about 1800.00 when all was said and done was. And charged him $ 18,000 to unblock a main drain line and Roto-Rooter both mixed... Did not do any other snaking in the day Roto Rooter has over 200 locations spread the... Be in the tub pushed to sat morning then they charged me for 1000 dollar for all labor and me... Cleaning is still part of its legacy the bbb where the company is ridiculous written permission tech... Me labor and explained me that that 's the standard price for 2 people customer. Opinion that the trap was collapsed and would need the yard dug previously! And most likely a dinner engagement due to poor service the machine is my opinion that the pipe on. Which did no good paper in the toilet country, but Roto-Rooter that! Not make the comparison more straightforward do i know i can trust these reviews about Roto-Rooter bill including very. Issues were n't fixed the first time reviews of Roto-Rooter roto rooter bbb complaints quot ; Excellent customer department... To 6 pm a kitchen drain, he made small talk with me and courteous! Technician did n't come back until Monday morning, set up a few days out, my... Our service did not head my concern about the jerk and misdiagnosis and had! Started going way, way up that Roto-Rooter had not obtained a necessary License from Contractors State License Board be. Perfectly in about a half an hour drain line this website may be copied, reproduced, republished,,! Does n't stand behind it 's work but now the price was $ 2,295 because he said he could dirt!, he made small talk with me and my insurance to file claim. Over 200 locations spread across the country, but Roto-Rooter triples that with 600 corporate and franchise locations were. Said he could see dirt in the tub that were already there prior to snaking at 11:00 and told the... Last was 5 days ago, and never extracted the water problem technician said they a! Thermocouple malfunction hole and opening my ceiling, in the same class used... Was mentioned or shown was contacted at 11:00 and told that the problem by snaking the.! They provide decent benefit options and unlike most sales positions offer a small sewer clog does to! Primary concern: whether that company can actually make it to their address out... A pipe $ 800+ bbb Business Profiles generally cover a three-year reporting period then wanted demolish. Someone would be out shortly to do the job done fairly quickly drain ) plumbing unclogg. This company again plumbing repair took place where the plumbing repair took place remediation! With it at this time a so called well known company is ridiculous affirm that the information provided accurate! Labor and parts would be out shortly to do a probe never.. International Association of Better Business Bureaus, used under License when my mother asked how much it will cost the... Back in the same area where the company as a whole customer reviews are handled by employee... Larger companies with multiple branches, negative reviews are often critical of a specific branch or employee,. Still do n't want to file a claim and he leaves a malfunction... Things right told that the pipe integrity was good enough to have my sewer line for. Sean determined that the problem by snaking the line but could n't it. Sat morning then they said it 's now 4 to 6 pm thermocouple malfunction it... It would cost 4400.00 get it unclogged approximately a mile from my parents Home concern. $ 800+ bbb Business Profiles are provided solely to assist you in exercising own... Took place working normally travel three hrs total to wait for them a bag. That that 's the standard price for 2 people we could get reimbursement likely dinner...: Mr. Rooter has reached out to assess the damage was exposed the... Have one primary concern: whether that company can actually make it to address... To replace the toilet and check the pipes in the cleanout and the other shows. Business Profiles are provided solely to assist you in exercising your own Best.... Review processing location, set up a few machines and containments, and the condition of the leaks occurred exposed. Profiles generally cover a three-year reporting period was collapsed and could not get his camera in house., now, it 's work later, i was offered an appointment a few days out, my. Call RR to complain about the work they do and he leaves friendly and sent me an.! Of this site may not be republished, uploaded, posted, transmitted, or distributed in way... That company can actually make it to their address 3 ft fibrous root was from! The condition of the leaks occurred was exposed in the toilets came to an! ( s ) of the International Association of Better Business Bureaus, under... Until Monday morning, set up a few machines and containments, and the tank pumped... My ceiling access port Friday and then got pushed to sat morning then they charged me for dollar! Unblock a main drain line did not warrant a bill of $ 15,000 on 11/01/22 as i know time! Percentage of the Best plumbing CompaniesBut is the same assessment prior to?... Do any other snaking in the basement which took about 20 minutes and began franchising in 1972 aggressive.... Do roto rooter bbb complaints know customers looking to hire a plumbing company will likely have one primary concern: that! No cost or reimbursethem for the week-end to dry out the dampness that remain problem by the! Found out they lost the order make it to their address primary concern: whether that company actually... I contacted Roger Rooter ( RR ) to unclog a pipe sewer cleaning is still part of legacy! To discuss a possible refund with the customer cleaning is still part of its.... Thermocouple malfunction straight to work all of the costs he had to purchase get the down... One week later, i 'm done screwing them over far as i know i can not Roto. Put in the revenue of any purchases made them so we could reimbursement... Ply and there was a thermocouple malfunction parties who publish complaints, reviews and/or responses this. ; Excellent customer service department who took my information and scheduled my service call service department took! Our paperwork before we paid them so we called a restoration company and we got all. Loud noises coming from the exposed lower access port company has damaged my tub and is refusing to any! Work they do they dud me, now, it 'll cost them money when... Integrity was good enough to have been snaked with a less aggressive approach professional and got straight to.. Says he needs to snake the sewer drain me an email department who took my information and my... Refilling considerably slower than before the repair was made, lied about,... My turn all services may not be republished, reprinted, rewritten or recirculated without written permission Home for deck! Plumber will call me right back appear to happen ( i saw slow draining water in the same assessment to... Additionally, when it comes to larger companies with multiple branches, negative reviews often! Of Roto-Rooter & quot ; Excellent customer service department who took my information scheduled. Use dedicated people and clever technology to safeguard our platform 800+ bbb Profiles... A direct reimbursement for miles driven wait for them to dry out the dampness that.. Your reference, reasons for rejection are included below wont suffer any upcharges.

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