You will be notified of additional counseling requirements on your approval notification. Note submitted on application explaining your unique hardship circumstances 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. This program is offered throughout the year or until all funds are exhausted. PERSONS APPLYING FOR EITHER RENT OR UTILITIES OR BOTH PROGRAMS MUST ALL HAVE A COPY OF THEIR LEASE TO DOWNLOAD (JUST THE FIRST PAGE OF THE LEASE AND THE PAGE WITH THE APPLICANT'S SIGNATURE ON IT)! JPMorgan Chase Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. 21st Mortgage Corporation If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Community Loan Servicing Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. https://thda.org/help-for-renters-section-8/covidrentrelief. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Tennessee Valley Federal Credit Union Synovus Bank You must have custody of a minor child who also lives in your home. Memphis and Shelby County Emergency Rent and Utility Assistance Program. Can I complete and submit the application on my own? BSI Financial Citizens Savings Bank and Trust We suggest completing this as soon as possible in the process. CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. There are many opportunities to learn from this program as we implement future forms of rental assistance. Mr. Cooper (901) 523-8822 or Toll Free (888) 207-6386. The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Who are the current partners assisting the City and County with this program? Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Freedom Mortgage The online application is also available in Spanish. Registered- This stage is where you set up your account and take the pre-eligibility questions. Applications can be submitted mailed or drop box. Terry Richman Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Fay Financial Servicing SN Servicing Corp Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) The applicant does not need to apply again. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. The denial will include instructions on how to appeal the decision. Farm Credit Mid America Please be aware that average assistance is $350. Landlords who would like to participate in the program must sign up at the website and submit certain information. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. How will the City/County learn from the impact of the program? The information you provide in your application will help us determine the most appropriate way to assist you. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Wintrust Mortgage. 4 $54,950 $4,525.00 Last 2-3 months of pay stubs (MUST include the last 30 days!) What if I need help completing my application? First Citizens Bank and Trust Member First Mortgage, LLC Not everyone seeking emergency shelter placement will be referred to a shelter. Norcom Mortgage Holston Habitat for Humanity of Kingsport Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. If you continue, you will exit the NMA Portal. Bank statement showing you make less money as a result of the pandemic Orion Federal Credit Union Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. United Community Bank Additional information may be requested via the email address provided at application. PERSONS WHO ARE NOT SELECTED FOR THE PROGRAM WILL AUTOMATICALLY BE RE-CONSIDERED WITH EACH NEW ROUND OF FUNDING. For assistance, you can reach the call center at 855-890-8073. "She . Caliber Home Loans Union Bank <> If you have ALL of the above, you qualify for Regular Assistance. P.O. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Announcements. LoanCare, LLC Yes. expand your family, our resources support from stages A to Z. Jefferson County Habitat for Humanity Qualification- During this stage the documentation that you have uploaded will be reviewed for completeness. The application portal is accessible via mobile phone or tablet, however navigation on a personal computer may be more user friendly. Memphis, TN 38126 Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Is it possible to receive future rent through the program? monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. % The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. Past due homeowner and condo association fees/dues. Tenants facing an eviction or a utility cut off will receive first priority. Sun West Mortgage Positive COVID-19 Test Our resources are here to support. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. (901) 415-2790. www.home901.org. The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . General inquiries Gitsit Solutions USA Cascade Financial Services Utilities Cut off notice if you have one NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MOST RECENT MLGW BILL IS ALSO REQUIRED. Cenlar FSB Appalachian Community Federal Credit Union endobj Whether youre looking for emergency housing or youre looking to rent or buy, there are resources to support you. Para completar la solicitud en espaol, haga clic aqu. Navy Federal Credit Union MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. You may customize the display of services below. There will be multiple rounds for this program. First Community Bank Our resources are here to support. Unemployment Papers What happens if Im not selected? THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. This question is to test whether you are a human visitor or a robot. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). You should send an email toespintake@npimemphis.orgwith the following information:Total number of residents in arrears greater than $100,Total amount those residents are delinquent in rent,number of those residents in bankruptcy, number of those residents facing eviction, and number of those residentswho have submitted aCDC Declaration. NewRez, LLC Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. All rights reserved. Call 211 for information about office hours at a location near you. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. Gibson Co. Habitat for Humanity x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF An attorney will follow up with you to discuss a possible bulk settlement. <> Shellpoint Mortgage Servicing AHP Servicing Incomplete applications will not be submitted for processing or review. and Complete Application to check the status of your application. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. "CLICK HERE" to apply online ifservices are active and you do not have a disconnect notice. NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rent that is being paid by the program. ELIGIBILITY: Households must: (1) Be residents who rent property in Shelby County; (2) Earn less than 80% of the Area Median Income (see chart in eligibility field below) AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. Income is only required for a spouse who is currently occupying the home. Figure Lending HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). No payments will be made to individual applicants. All Rights Reserved. Income limits by Household size (adjusted gross income, after deductions): MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. An attorney will follow up with you to discuss a possible bulk settlement. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. What conditions are required of landlords who accept payments? Apex Bank 3. with families throughout the city of Memphis. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. Si se desconectan los servicios, la solicitud debe devolverse a 1188 Minna Place. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. Fairway Independent Mortgage Corporation ServiceMac, LLC Once you click the button, a new window will open with instructions on creating an account to begin the application process. These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). A call center representative will be able to assist you with gaining access to the application portal. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. City of Memphis Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . You must have experienced a qualified financial hardship after January 21, 2020, related to the Coronavirus Pandemic. Vanderbilt Mortgage & Finance, Inc. If you are selected, you will first have to sign a letter of representation. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. What if Im a landlord with multiple tenants who are in need of assistance? Apply for Assistance Online. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. If we are able to offer eviction counseling, you will be notified via email and a phone call. The request for additional documentation will include the submission deadline. There are currently three types of assistance available to those who qualify. The funds are provided directly to States, U.S. What is the process for applying as a landlord? The weighted selection process will equitably select a pool of recipients of future rent. Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . You must be delinquent on your mortgage. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. Free support from an attorney or an eviction counselor. Bank of America Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. We all know accidents happen, but how we respond matters most. A rolling, random selection process will promote equality and access to resources for as many people as possible. The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. Memphis, TN 38103 THDA will reach out to your servicer to discuss their participation in TNHAF. Funding for the program expires December 31, 2021. A rolling, random selection process will promote equality and access to resources for as many people as possible. New American Funding During this stage you will receive notification of approval or denial. BOX 460 Trenton NJ 08603. If any requested information is not received in a timely manner, your application may be withdrawn. r~B? Please provide your landlord's contact information. The amount of funding a recipient received is based on individual need on a case-by-case basis. YOUR LANDLORD'S EMAIL Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. ESP IS HERE! Bank of Tennessee Please contact us if you need assistance utilizing this website or any parts therein. However, you must have applied for LIHEAP in the same program year. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. Cadence Bank FKA BancorpSouth, Inc. Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. TRUIST Bank PHH Gateway First Bank We all know accidents happen, but how we respond matters most. James B Nutter & Company (Nutter Home Loans) You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Unemployment benefits document or other document showing reduction in income due to COVID-19 You must currently own and occupy the property as your primary residence. If you agree, select the date and add your signature below. If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. The applicant does not need to apply again. Regions Bank The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. 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