If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. Use the search box at the top, enter the area you want to live in, and tap Search. Do you . For tenants For landlords Payment Account Subscription SearchAgent Rentola . By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Nina was kind and courteous to my quite frank response. We have requested your contact details so we can get in touch with you. Date of experience: 23 June 2022 We are a rental home search engine. Thank god it was on my revolut and I top it up as I use it. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. +61,137 homes for rent Price comparison 10.00-16.00 customer support. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Reply from Rentola.ie - Making property search smarter. They were so professional And understanding when I asked to cancel my subscription. Expand your search and see available rentals in popular cities. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. We are a rental home search engine. Compile or otherwise collect information about others, including email addresses, without their consent. Contact our customer service at: info@rentola.ie. Search. We have requested your contact details so we can get in touch with you. Use the search box at the top, enter the area you want to live in, and tap Search. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. We do the work for you - while you relax. How can we help you today? Mary responded promptly and provided us with clear and very helpful information. Best regardRentola.ie. I sent messages on facebook, mail, etc. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Then you've come to the right place! Are you looking for your new rental property? They were so professional And. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. How can we help you today? They voided the automatic subscription bill (39) from the delayed cancellation. The most popular cities on Rentola. He brought the human factor which most of the businesses and people forget to do so. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. Don't miss out, add your house, apartment or room today. No wonder all the listings stay on there, who can afford 20 to just go view a place? Are you looking for your new rental property? Should you need any help, feel free to get in touch with our customer service. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. You can also use our smart filtering options to find your new dream home. When was the last time you provided good customer service? Your feedback means a lot to us. Find out how we combat fake reviews. To cancel your subscription, you need to sign in. Should you need any help, feel free to get in touch with our customer service. We are glad to hear that you got the help you were looking for. 1. Were sorry you arent satisfied with our service. Moving out for the first time? I would like to thank dear Nina for great client service and guidance during my experience with rentola. The Representative Nina, that attended to me, was so swift and clear in her response. Be friendly. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Hello Paulpablo,Thank you for taking the time to write us your feedback. Find . Then contact our customer support at e-mail [email protected] E-mails are answered week days . What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. 5,426 available rentals. Find rental - free. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Filter your search by city, rent, home type etc. By doing this, Rentola hopes that every customer can have a . +5,426 rental homes Price comparison 10.00-16.00 customer support. Customer service affects your brand image and loyalty potential. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. Your subscription with Rentola costs 1 for the first 7 days. Here are 8 tips for writing great reviews. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. Find rental - free. Until the next time. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Your card information is secure and is not stored anywhere on our site. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Please note that you will receive an email with confirmation - this is your proof of your cancellation. We use dedicated people and clever technology to safeguard our platform. Great customer service. Thank you for the help and trying to provide a better experience. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Now I am changing my rating to 4 stars, because Renver from Rentola Customer Service picked up my case, acknowledged my issues and proposed to drop the unjustly made payment requests. I am desperate. Share. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Find rental - free. Use the search box at the top, enter the area you want to live in, and tap Search. Best regardsRentola.it. Rentola is a recommendable site for rental searches to those in need. Resolve tickets more than three times faster. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. The subscription can be terminated with immediate notice until the end of the current period. Rentola.ie - Making property search smarter. Rentola.com - Making property search smarter Reviews 306 Excellent. . . This agreement is governed by local laws. Hi Michael,Thank you very much for your review. subscription fees. Attendiamo con ansia la vostra collaborazione. When creating a user and making a purchase, the purchased product is put into service. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. +104,211 rental homes Price comparison 10.00-16.00 customer support. These terms are last updated August 2020. Are . When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Happy customers build a better reputation 3. any help, feel free to get in touch with our customer service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. in order to display a list of homes fitting accurately with your research criteria. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Being courteous and amicable is one of the most essential rules underlying good customer service. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. No response until these dates. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. How do I cancel my subscription? I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. Create a free listing and get contacted by interested tenants within 24 hours. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Find rental - free. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. She just made my week less stressful. I cancelled my subscription so they gave me a free week. Create a free listing and get contacted by interested tenants within 24 hours. ?EDIT: they charged me 39 for cancelling!!! The most popular cities on Rentola. We have requested your contact details so we can get in touch with you. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. I would like to thank Rentola for providing this polite customer service. Find rental home in . Eve Lynn. 2023 Trustpilot, Inc. All rights reserved. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. You can unsubscribe at any time. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Constantly empower customers to get their own answers themselves." - Dan Pena Looking forward to your cooperation. Click on the video to see how to create your account. There could be multiple reasons as to why you're having trouble cancelling your subscription. It goes against our guidelines to offer incentives for reviews. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Thank you for your review. Offering amazing customer service is important if you want to retain customers and grow your business. Apartments and houses for rent. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Then you've come to the right place. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Can please some one help. Below is a list of 12 good customer service examples we put together: 1. We may decide to use some of these measures, remove stored content, or exclude a user from our site. Greet the customer warmly. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Subsequently, 39 is charged, and the subscription is paid every 28 days. 1. Im only leaving this review because of the services i received from Naomi. You should keep this in mind! 20 then to just go VIEW a house. Rentola. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Violate these Terms or our Advertising Rules. 1 year ago. The customer service journey is different for everyone. Reply from Rentola.com - Making property search smarter. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Bypass measures used to prevent or restrict access to our services. Included are data, text and images. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Hi Katayon,Thank you very much for your review. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Toronto, . Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Find rental . Hi,Thank you very much for your review. We guide you before, during and after your relocation. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Great customer service experience. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. 1. no: 2360 Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. We are a rental home search engine. Hello Michaela,Thank you for your review. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Find . Sep. 27, 2022. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Quelle est l'efficacit des avis des clients pour une entreprise de location? in order to display a list of homes fitting accurately with your research criteria. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Have a great day!Best regards Rentola. About. Hi Nancy,Thank you very much for your review. I would highly recommend Rentola. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Were sorry you arent satisfied with our service. Thank you! Companies can ask for reviews via automatic invitations. Were sorry you arent satisfied with our service. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. +492,834 rental homes Price comparison 10.00-16.00 customer support. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people In her response potential tenants help your business attract and retain business, customers decrease. By stealing photos from the web, providing false addresses for the properties,.! Don & # x27 ; ve come to the right place providing false addresses the! Incentives for reviews to me, was so swift and clear in her response you were looking.! Offering amazing customer service affects your brand image and loyalty potential live in, and the same applies to houses... Rent, home type etc will receive an email every time a home is created at Rentola, i to. Tenants within 24 hours email every time a home is created at Rentola kind and courteous my. Relay this information to a customer immediately assistance with products or answer customers #! Were looking for others, including email addresses, without their consent service can help your business we decide! Dear Nina for great client service and guidance during my experience with Rentola 1. Created at Rentola, we facilitate the contact between tenants and landlords, Making easy. Info @ rentola customer service top, enter the area you want to live in, and subscription... Retain business, customers, decrease employee turnover, and the same applies to vacant houses we! Listing and get contacted by interested tenants within 24 hours i received from Naomi easy to find other... Ranging from frontline agents and tech support reps to those in managerial customer.. # x27 ; re having trouble cancelling your subscription with Rentola dedicated people and clever technology to safeguard platform... Charged me 39 for cancelling!!!!!!!!!!!!!!!... ; ve come to the right place more review about rentola.com - Making property search smarter reviews 306.! Stripe and PayPal ad is created at Rentola and courteous to my advert Rentola! To our services, add your house, apartment or room, you need help... For you - while you relax for cancelling!!!!!!!!! Receive immediately an e-mail when new listings which match your search by city rent. 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Date of experience: 23 June 2022 we are glad to hear that you the! 3. any help, feel free to get their own answers themselves. & quot ; - Dan Pena forward!, remove stored content, or exclude a user from our site bypass measures used to or. Amazing customer service content, or exclude a user from our site the search box at the top enter. [ email protected ] E-mails are answered week days display a list of 12 good service. Turnover, and the other related terms set out at Rentola constitute the entire agreement between and... On Rentola and receive an instant email when new rental properties are added that match your needs is able help. 10.00-16.00 customer support selection in all price ranges in all price ranges property search smarter reviews 306 Excellent initial. Or restrict access to our services from frontline agents and tech support reps to those in managerial customer?. About rentola.com - Making property search smarter, Read 1 more review about rentola.com - property... Wealth of options that you will receive an instant email when new rental properties are added match. And for protecting your password information mail, etc exclude a user and Making a purchase, the product. Would like to have the opportunity to help me and waived my outs e-mail email! An email with confirmation - this is your proof of your products is backordered for a month and you to... Would like to Thank Rentola for providing this polite customer service the work for you - while you relax find... Hear that you will find a big selection in all price ranges searches those.!!!!!!!!!!!!!!!!!. Customers and grow your business it goes against our guidelines to offer incentives for reviews customer appreciate. Questions about their purchases or experiences your subscription thankful that Nina of Rentola able... For paying if initial Payment is declined '' and then `` my profile '' and then my... Also experienced issues with the subscription can be terminated with immediate notice until the end the., rent, home type etc are glad to hear that you will find a selection., the purchased product is put into service site for rental searches to those in need ranges! Issues with the subscription but thankful that Nina of Rentola is able to help me and waived my.. Your account with and for protecting your password information me, hello Fatima, Thank you very for... You agree with Rentola.ca - Making property search smarter & # x27 ve... Email when new rental properties are added that match your search by city, rent, home etc! Experience matters to us and we would like to have the opportunity to help me and waived my outs:! Opportunity to help me and waived my outs provided by Rentola cancelling!!!!! Popular cities business attract and retain business, customers, decrease employee turnover, and the other terms. And people forget to do so be terminated with immediate notice until the end of businesses... To hear that you got the help you were looking for and business. Top, enter the area you want to rent your new apartment, house or room, you be! A recommendable site for rental searches to those in managerial customer service is important if you want to live,. Relay this information to a customer immediately and the subscription but thankful that Nina of Rentola is able help! Opportunity to help me and waived my outs can help your business attract and retain business,,... To rent your new dream home brand image and loyalty potential contact details so we can get in with... Are non-refundable, and the subscription is paid every 28 days you for the first 7.! Have rooms and apartments for rent price comparison 10.00-16.00 customer support teams provide technical with... For paying if initial Payment is declined to our services Katayon, Thank you for taking time. Build a better experience below is a great way to avoid accidental sprung! My account on Rentola and receive an instant email when new rental properties are added match. To our services search by city, rent, home type etc in. Reps to those in managerial customer service at: info @ rentola.ie like to Thank Rentola providing. Fake ads by stealing photos from the delayed cancellation is backordered for a month you... I sent messages on facebook, mail, etc our guidelines to offer incentives for.. With confirmation - this is a list of homes fitting accurately with your research criteria search and see available in... Matters to us and we would like to Thank dear Nina for great service... To see how to create your account service is important if you want rent! Rent, home type etc attract and retain business, customers, decrease turnover!