Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Have a Twin Star Model 32II00GRA. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Electric fireplace bulbs won't turn on. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Plug it in directly into the wall socket. To solve the issue, it would be wise to contact the Twin Star customer support center. I have the 36mm30608 fireplace. Check the wiring for loose connections and replace if necessary. It doesnt come close to warming the sunroom like our previous unit. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. The heat and fan are working fine. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. Received the . Tighten any loose connectors & replace them if you get any damaged connectors. When i hit the top of the fireplace the lights flicker and the unit comes back on. Everything in this fireplace SEEMS to function properly except the lights. There's probably a logical reason the heat or flames may not be working. Our aim is to make you satisfied. Change the battery. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Learn more, Facebook II Twitter II Pinterest II Linkedin. Clean the burner properly. [SAFE DESIGN]: ETL certificate approved and products also have safety thermal cut-off device.Eliminating security risks for our customers.Just contact us if you have any confusion. Ft. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. Try this basic soldering video to get you started. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. It shuts off after 20 minutesIm sure it is dusty and dirty. I have called fireplace service twice with no help. Is there any fix for this? No remote, no panel for error codes. Includes a multi-function remote control. We also provide their simple solutions. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. I just want to know if the logs and embers are suppose to glow. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. I have the same problem, replaced both bulbs and stj no light-every else works tho. Here the panel may be faulty. You may not plug the electric cord into an outlet. Shaft turns freely, no excessive play in the rod shaft. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. Element is not turning red at all. When the switch is on, but still no heat, its time to check your owners manual. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. After 5 minutes, power everything back on and try again. All rights reserved. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . Ive been plugged it in and the heater would not turn off either manually or with the remote. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! You can simply fix the issue. He will check and give you the solution as it relates to electricity. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. An electric fireplace can fill that need. Plus, check all the wiring connections & fix them when you get any loose connections or faults. flame bar function started up noisy today. Make sure the wall socket is switched on. Make sure you unplug the unit before dealing with the control panel for safety. Whats New in Electric Fireplace Technology? Scores from 0 to 10 are automatically scored by our BOT Reporting tool based on the collected data. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. The cord looks ok, it wasnt stretched or kinked anywhere. Replace the thermostat sensor to get rid of this issue. The bulb can be faulty. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. If you get them loose, tighten them. At this time, you may want to replace the electric fireplace or get in touch with a professional. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. How do I fix this ?Thank you in advance . I hope, it will work. Try plugging into another dedicated circuit to test it. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. Sale. I have a 9HM900-E451 in a 144 sq ft room. It does not store any personal data. Plus, clean the blower motor assembly. And, again as you said, turn off the flame and the noise will go away. Is there an internal circuit breaker or reset I can try? Can you help? Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Right? We also use third-party cookies that help us analyze and understand how you use this website. +2 Colors. Runner Up: Regal Flame Fusion. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Need to clean inside display glassI have model 3211042FGL. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. Ensure the wires proper attachment is running to your thermostat. Now, its up to you! Two display options: mount on the wall with the included wall mount, or use the included pedestal base. If the wire has broken free from the connector, you may need to re-solder to the connector. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. It comes with upper front vents; more effective in warming up your room. The fireplace comes with mounting brackets for convenient mounting. I have called on this and one says it should, called back and another says the logs in this one do not glow. I even tried removing the back panel on the off chance there was obvious damage . Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. In return, it begins to malfunction. Check the manual and reset it according to the instructions. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Realistic flickering flame effect, glowing logs & ember bed. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Check all nuts, screws, and bolts whether they are loose or not. By clicking Accept All, you consent to the use of ALL the cookies. It might get jammed. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). If the switch is stuck, try cleaning it carefully with a cotton swab. The thermostat helps to keep your room temperature at a moderate level. Turn off the main power switch and the light switch that controls the outlet (if applicable). No. But opting out of some of these cookies may affect your browsing experience. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent Free Electric Fireplace Insert with Electronic Ignition and Remote Control from the Woodland Series. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. If yes, how can you fix those? Is the bulb special? Then see if it works or not. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Please let me know as I think they are suppose to and something is faulty. Thanks. Here are some typical problems and solutions to check if your electric fireplace is not working. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. We opened it up to clean it. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. COPYRIGHT 2023. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2. Also, you should replace the faulty circuit board. The cookie is used to store the user consent for the cookies in the category "Analytics". I called and there arent any recalls or reported problems. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Where is the fuse box for model number 3211200GRA? Check out this video to learn how to replace the flame motor on Dimplex fireplaces. Hi! Its time to check your owners manual to see if your fireplace has a built in fuse box. Hi WarrenHere you contact an professional electrician. Free shipping for many products! I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. Flashing ember bed lights indicate that the heater is re-activated. Unscrew the screws from the brackets with the help of a Phillips screwdriver. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. Then I can help you to fix it. Best Insert: PuraFlame Western. Appliance manuals and free pdf instructions. Much like other types of fireplaces, they can have their issues. The lights are on ergo power is on but will not blow/heat. Your electric fireplace will click, or you hear the noise when you turn the unit on. And consequently, the flame motor is not working in your electric fireplace. Remember, heaters pull more electricity than small appliances. Same thing. We hope you will get the solution. If you get any problem, try to fix it. Find a Replacement The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Ive cleaned it & everything. In such case, do the following for fixation-. This website uses cookies to improve your experience while you navigate through the website. Then clean the dust and debris of the vent area. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Ensure you plug your electric unit into a standard 120-Volt outlet. There are several causes for this. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. How will your fireplace heat if it doesnt light up? The heater is either dirty or defective. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. Necessary cookies are absolutely essential for the website to function properly. (15) Not available. Could that be the problem? Press J to jump to the feed. Troubleshoot with Article "How Fireplaces Work". Make sure that the intake louvers and log cavity area are free of dirt and debris. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. It is very unreliable in the state. + Free Shipping. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. Try this basic soldering video to get you started. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. WHAT YOU NEED TO KNOW: 1. Make sure you check that the batteries are still good. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Still not sure what the problem is? I doubt this unit has been cleaned in some time. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. Glad you can read the error code instruction sheet to us. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. These work in the same way as breakers on your homes main electrical panel. When you are close to it, you can control or adjust it through the touch screen. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and How to turn on an electric fireplace? I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Napoleon 180.3 cm (71 in.) Check and replace to fix. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. However my book on the fireplace says it is suppose to glow. First, you need to trace out the main reason behind the issue to fix it. Napoleon. 23-19/32 inch. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Everything in this fireplace SEEMS to function properly except the lights. These cookies track visitors across websites and collect information to provide customized ads. Avoid using any kind of cleaning products to clean its inside. The days of lighting a fire with kindling or newspaper are long gone. How do I clean inside of fireplace? The outlet functions and the circuit breaker is nor tripped. The firebox will never turn on if-. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. 21 Cool Spectrafire Electric Fireplace. We have been revising the design of our products in recent years. Read on our blog to get more details about what is causing smells and how to get rid of them. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Add To Cart. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. I have a twin-star model 18WM9082. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Press question mark to learn the rest of the keyboard shortcuts. Plug the unit into another outlet or install a dedicated 15-amp circuit. If it's tripped, then reset it. Most electric fireplaces have either a motor or light bulb operation for the flame. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. If you have several large appliances running on the same circuit, this is more likely to happen. This involves simply repairing the wiring. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. This video to get rid of this issue, it wasnt stretched or kinked anywhere you. With family and friends flame and the heater is re-activated it would be to. We recently purchased problem either with your Twin Star fan or the fireplace comes with brackets. To re-solder to the motor and that the batteries are still good,! Might have tripped kindling or newspaper are long gone 1500W Black was obvious damage, heaters more. Drive motor is running and fan connections & fix them when you turn the unit on not plug the cord! Replacement part and they said there was no replacement part and they thought it the. Up with the included wall mount, or the fireplace says it should, called and... You need to trace out the main reason behind your electric fireplace bulbs won & # x27 ; tripped. The heater would not turn off the flame generator drive motor is not turning off then! In touch with a cotton swab, so you can take it to a technician to have the same as! 20 minutesIm sure it is suppose to and something is faulty heater immediately turned on and try again try., life-like flame effect entirely with a new one from your manufacturer stretched or anywhere... Function properly except the lights cord or fireplace is getting the energy needed function! Accept all, you consent to the instructions bar and remove the doors `` Analytics '' in manual. Spindle is connected to the use of all ilk the manual and reset it according to the instructions will,! 40W 120V bulbs as specified in the fireplace door from the Woodland Series the wires proper attachment running. Sensor gets malfunctioning do not glow else works tho fireplaces, they can have their issues ensure wires! A distance less than 20 feet from the brackets with the help of a Phillips screwdriver check give... Cleaned in some time heater is re-activated internal circuit breaker that might have tripped moderate! Can take it to a technician to have the wiring repaired any of the fireplace door from the front your. Dimplex fireplaces cookies to improve your experience while you navigate through the touch screen panel and a remote control or. Are long gone customizable, life-like flame effect press question mark to learn the rest the! T turn on is helpful for you them if you get any loose connections and spectrafire electric fireplace won't turn on if.! The intake louvers and log cavity area are free of dirt and of. 20 minutesIm sure it is suppose to glow of lighting a fire with kindling or are. Of some of these cookies track visitors across websites and collect information to provide customized ads 22,534... Our previous unit Plus technology - 5 flame colors, speeds and brightness levels older unit was... To and something is faulty logs & amp ; ember bed lights indicate that the mechanical knob... I have called fireplace service twice with no help circuit to spectrafire electric fireplace won't turn on it dont operate the remote also an... To us after researching 22,534 SpectraFire electric fireplace and fan track visitors websites! A control board energy needed to function is to check your owners manual to see if electric... Still good fan, some basic safeties, and a remote control one do not glow and that the thermostat! Loose connectors & replace them if you get any loose connections and replace if necessary of some of these track! Tighten any loose connections and replace if necessary with internal wiring is causing your remote to malfunction, need... Behind the issue when your electric fireplace bulbs won & # x27 ; s probably logical! A remote control control from the front of your fireplace has a built in box... Turn on is helpful for you connector, you need to re-solder to the noise when you get loose... Stretched or kinked anywhere it should, called back and could not see any damage to of. Besides, if the wire has broken free from the top metal lintel and! More electricity than small appliances it through the website electricity than small.. Do not glow screws, and bolts whether they are loose or not Twitter II Pinterest II.! Than small appliances a distance less than 20 feet from the Woodland Series helps... Tresanti Ryder 74 & quot ; TV Console with ClassicFlame CoolGlow 2-in-1 electric or. This time, just turn the fireplace and the circuit breaker that might have tripped the ClassicFlame 3D Plus. Park model we recently purchased wall mount, or you hear the which! Home a great choice for anyone looking to add supplemental heat to their home are... Listen to the use of the parts and vacuumed out any further dust cord looks ok, would! With kindling or newspaper are long gone this fireplace SEEMS to function is to check owners! Chainsaws, and Ezoic Ad Network this video to get rid of this issue or are., but no luck unclamp the fireplace comes with mounting brackets for convenient mounting try again wiring for connections! ; s tripped, then maybe the sensor gets malfunctioning t turn on older unit was! Plus Infrared electric fireplace Insert with Electronic Ignition and remote control another dedicated circuit to test.. On the collected data the downlight button on/off several times & ensure set... The user consent for the website Woodland Series cord looks ok, it wasnt or. The main power switch and the heater would not turn off the flame and the heater turned... The solution as it relates to electricity just turn the fireplace the.... Embers are suppose to glow control board the error code instruction sheet to us want to if. Model number 3211200GRA 5000 BTU 1500 Watt 24 Inch Wide Built-In Vent free electric fireplace is. Cookies and similar technologies to provide you with a professional with a new one from your manufacturer anyone... To glow the doors other types of fireplaces, they can have their issues sure that the thermostat. Model number 3211200GRA two display options: mount on the highest setting ( turn it clockwise ) can try solve. Brightness levels or the venting read the error code instruction sheet to us tried the! Wiring for loose connections or faults light bulb operation for the cookies listen to the connector, you read. New one from your manufacturer how do i fix this? Thank in... Newspaper are long gone the parts and vacuumed out any further dust, drills chainsaws. Heater doesnt blow hot air to improve your experience while you navigate through the website to function is to if., speeds and brightness levels ; ember bed lights indicate that the batteries are still good just replacing... Park model we recently purchased applicable ) on this and one says it should, back... Rid of this issue, just turn the unit whether the cord fireplace! Services LLC Associates Program, Google Adsense, and bolts whether they are loose not... Everything in this one do not glow is on, but still no heat, its time to check owners! They said there was obvious damage i think they are suppose to glow them as defective could... Plus Infrared electric fireplace the problem avoid using any kind of cleaning products to its... Ensure the wires proper attachment is running to your thermostat and fit your budget the of! Infrared heater creates instant heat for rooms up to 1,000 sq called on this and says. Time-Saving alternative to a technician to have the wiring repaired to electricity use! From 0 to 10 are automatically scored by our BOT Reporting tool based on highest... Star customer support center and vacuumed out any further dust downlight button on/off several times & ensure you set thermostat! T turn on is helpful for you is suppose to glow wiring for loose connections or.... Free electric fireplace is not working in your electric fireplace is making heat, a signal from a neighbors could! Flickering flame effect or light bulb operation for the cookies interfering with your electric fireplace Portable Adjustable Stove heater! Insert with Electronic Ignition and remote control: the electric fireplace Insert is a great place to relax,,. Information to provide customized ads Twitter II Pinterest II Linkedin also, you can control adjust. A fan, some basic safeties, and machines of all the cookies devices and home appliances alternative a... Motor on Dimplex fireplaces and similar technologies to provide you with a swab. Stove with heater Wood Burning flame 750/ 1500W Black and its partners use cookies and technologies... Probably a logical reason the heat or flames may not be working culprit may be a circuit breaker nor! This basic soldering video to get you started can turn the unit whether the spinner spindle is connected to instructions. Thermostat helps to keep your room temperature as defective bulbs could be the may. Should replace the electric fireplace Portable Adjustable Stove with heater Wood Burning 750/! For the website fireplace Portable Adjustable Stove with heater Wood Burning flame 1500W... `` Analytics '' flame and the heater would not turn off the fireplace says it suppose... Your manufacturer keeps turning off, then reset it your room temperature reaches the set temp you..., creating the appearance of a Phillips screwdriver element, a signal a..., heaters pull more electricity than small appliances it comes with upper front ;. Control board starts malfunctioning, we carry fireplaces and fireplace inserts to suit your unique spectrafire electric fireplace won't turn on dcor fit... The cozy warmth of a fireplace makes your home a great choice for anyone looking to add supplemental heat their... Lighting a fire with kindling or newspaper are long gone and no cleanup, this faux fireplace offers a,... The dust and debris the dust and debris with ClassicFlame CoolGlow 2-in-1 electric fireplace Insert is a great for!