0000004457 00000 n NHTSA ID: 10127406 TSB ID: SSM 46901 Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. 0000089789 00000 n State and local legislation impact 911 services across the country. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Advertising - Everything else seems to be working. So the message went away. Contact dealer for service" when this. The digital system upgrade replacing the countrys analog infrastructure. Explorer 2016-2019 Hands . If not, I suggest having your dealer take a look at it as soon as you Assist is currently not operation, contract dealer for service" After doing this my airbag light came on and also my radio stated 911 assist not operational please contact your dealer for service It is not uncommon for companies in this industry to both service cars and sell . The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. If 2022 was the year when the nation began our long recovery from the height of the COVID-19 This year, a lot of attention will be given to improving post-crash care as we work through the. 0000004579 00000 n I get an error messagw saying "911 assist not operational. 0000092293 00000 n The message comes up even with my phone connected, everything seems to work except the radio itself and audio. A forum community dedicated to Ford Focus owners and enthusiasts. . 0000277253 00000 n So I told the dealer and he said no problem, he would have them replace it. Archive - The letter must be kept in the service history file at the dealership, and a copy sent to TCSC before the disable/enable procedures/calibrations will be . Sign up for a new account in our community. I have been having this problem since i did my Sync 3 conversion. Can dealerships edit or remove reviews? by rschildwachter Mon May 14, 2018 5:30 pm, Post 0000276243 00000 n 0000093905 00000 n 0000003995 00000 n 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. 0000092538 00000 n 0000004367 00000 n Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. General discussion on 2009 - 2014 Ford F150 truck. There may be a fee for this service, so please check with your dealership. If you are getting a message that says "911 assist is not operational please visit your dealer for service" when your phone connects it most likely means that the airbag module is not configured properly to send the 911 Assist signal. Before you do you may want to see if it needs to be programmed to teh vehicle with teh IDS first. I purchased my truck used. ATTENTION: The 911 lines are not operational nationwide. I been getting the 911 assist error and I live in Hawaii with only one ford dealer on this entire island and they told me they could not fix the problem. 0000092135 00000 n 2012 Ford Focus 5dr Hatchback Metallic Black SEL 301A. So I bought my truck and from the beginning I was getting the error code 911 assist not operational, see dealer for service. 0000044594 00000 n I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. The vehicle was taken to mock Ford sales (located at 913 se 6th st, grants pass, or 97526, (541) 476-6656) where it was. Has anyone experienced this same issue and figured out the fix? This is copied from someone with the same problem on another forum that seemed to find a solution: Would PDR fix this? Pete is online now Continue Related Ford Questions I'm trying to update radio and when I press phone button Out side air temp way off with snowplow on, Do Not Sell or Share My Personal Information. Please give this message to your dealer and ask them to check the RCM config. hello. 0000092958 00000 n 0000090106 00000 n Like if I press 911 then nothing happens at all, even though I can otherwise make calls with my phone connected. 0000362529 00000 n Jan 11, 2017 I've been dealing with this "software bug" since the 16.13.13 update. The Assist button seems to be unresponsive at times too. 3 * Real-time Points of Interest (POI) only available on properly equipped vehicles Newmar Super C 4051 WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash The Service does not support . Follow the Lincoln Motor Company on Twitter, Turn on your vehicle's engine while in Park, not Accessory mode, You'll see the confirmation message, "911 Assist ON. im a new ford owner this is my first ford ive bought on a recommendation. 0000090148 00000 n 0000092496 00000 n 0000092416 00000 n 0000004288 00000 n I replaced my APIM module behind my radio a couple weeks ago but never took it to the dealer for programming, here are the quirks i have found so far. 0000003929 00000 n An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Contact dealer for service." . 0000004485 00000 n Called the dealer and they didnt seem like they had a clue as to what might be wrong. 0000004660 00000 n If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone; SYNC will then attempt to call emergency services. This is for phone calls and text messaging. In this event, the microphone would be on, allowing anyone in the vehicle to speak with the operator. This bug was confirmed by UCONNECT on a tech support phone call. Aug 12, 2018. wwarffemius said: I keep getting the 911 assist fault that mutes my radio and everything. 0000092264 00000 n 0000003901 00000 n Training, recruitment and classification are key for optimal 911 services. Such is life. The contact stated that the liftgate independently opened. Please contact your dealer". I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. 0000004513 00000 n Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. Even was able to turn off the feature before, yet still get the error message. authorized dealer service your vehicle immediately. Contact Us - I have an update. 0000036797 00000 n The Ford SYNC 911 Assist system uses the driver's own mobile phone and runs in the background once the phone is properly paired with SYNC. Privacy Statement - I purchased my truck used. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. 0000362978 00000 n Does this mean the system will become nothing . 0000090085 00000 n So I told the dealer and he said no problem, he would have them replace it. All occupants should exit the vehicle immediately and move to a safe location. Why would you turn it off? 0000002869 00000 n ive got 1 issue which ive been back to the garage i bought it from. Sign up to receive updates on the State of 911 Webinar Series. 911 assist fault/entertainment unavailable. Also, touch screen display message "911 Assist Fault, 911 assist is not operational. 0000276480 00000 n Lincoln model year 2009 MKS, MKX, MKZ, and Navigator. In an emergency, dial 911 from your phone immediately. Americas 911 systems have been the lifeline to public safety for over half a century. Terms of Service - The 911.gov website is maintained by the National 911 Program, which is housed within the National Highway Traffic Safety Administration's Office of Emergency Medical Services. 0000093781 00000 n Some genius programmer had the bright idea to tie the 911 Assist function with the operation of the car audio system. Manage Preferences - 0000093600 00000 n I've done extensive research on this forum and others, and still haven't found a. "So I went out this morning before I was to report to the dealer and undone the connections on the battery, took long wrench and shorted between the positive and negative cables to drain all residual potential in the system. I want to just disable 911 assist completely, does anyone happen to have the proper coding to do that within FORScan? Phone has been paired, unpaired, and back and forth. JavaScript is disabled. Manage Preferences - 0000089704 00000 n 0000003636 00000 n 0000036991 00000 n If you're in a crash that causes airbags to deploy or, in certain vehicles, the fuel-pump to shut off, 911 Assist uses your paired phone to call a 911 operator. 0000277503 00000 n I tried disconnecting the vehicle batter and master reset with navigation system still no luck. 0000089966 00000 n 0000188643 00000 n 5 of the Emergency Medical Services (EMS) Systems Act) 911 - an emergency answer and response system in which the caller need only dial 9-1-1 . Not the 911 reminder but the fault. 0000092517 00000 n 0000003850 00000 n Trailer Towing, Other; Brakes, Electrical, Hitches, Weight Distribution & CDL Discussion, Pre-Power Stroke Diesel (7.3L IDI & 6.9L), Bio-diesel, Propane & Alternative Diesel Engine Fuels, Explorer, Sport Trac, Mountaineer & Aviator, 1987 - 1996 F150 & Larger F-Series Trucks, 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks, 1973 - 1979 F-100 & Larger F-Series Trucks, 1967 - 1972 F-100 & Larger F-Series Trucks, 1961 - 1966 F-100 & Larger F-Series Trucks, 1957 - 1960 F100 & Larger F-Series Trucks, 1948 - 1956 F1, F100 & Larger F-Series Trucks, 1968-Present E-Series Van/Cutaway/Chassis, Nite, Nascar & Other Limited Edition Ford Trucks, Supercharger, Turbocharger, Nitrous Oxide & Water/Methanol Injection, Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W), Big Block V8 - 385 Series (6.1/370, 7.0/429, 7.5/460), FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428), 335 Series- 5.8/351M, 6.6/400, 351 Cleveland, Y-Block V8 (239, 272, 292, 312, 317, 341, 368), Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics, Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners, Brakes, Steering, Suspension, Tires, & Wheels, Clutch, Transmission, Differential, Axle & Transfer Case, Fuel Injection, Carburetion & Fuel System, Vendor Specials, Discounts, Product Announcements & Group Buys, Temp display whacked and air conditioner failure at same time. The National 911 Programs quarterly newsletter. 0000089873 00000 n 0000363310 00000 n by matveyr Sat Sep 15, 2018 8:58 pm, Post Nationwide data collection improves understanding of 911 systems. I've had issues with my phone connecting and staying connected over bluetooth but never with the radio itself. steering assist not operational, and 911 assist not operational. 0000275447 00000 n Yes they can be selected and deselected in Forscan. 0000004339 00000 n 0000090169 00000 n I believe it is part of the APIM and BCM. If so, think it's worth it for 50$~? Privacy Statement - VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. By by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. 0000004604 00000 n I also would dearly like the fix. The message pops up every time i turn my truck on. When you call 911, be prepared to answer the call-taker's questions, which may include: The location of the emergency, including the street address. ". Sep 10, 2021. ajohnson443 said: Has anyone else received the notification that UCONNECT ACCESS is going away as of 01 January, 2022? Terms of Service - Come join the discussion about SVT performance, modifications, classifieds, troubleshooting, maintenance, and more! Cookie Policy - Together, they can deliver critically-needed access to public safety. 0000188118 00000 n The following errors occurred with your submission, 911 assist not operational contact dealer, Lightning, Harley-Davidson F-150, Roush F-150 & Saleen F-150, Conventional (Bumper Pull) Towing; Travel Trailers & Pop-ups, Toy Hauler Towing; Fifth Wheel & Bumper Pull, Flatbed, Car, Boat, Utility, Horse & Misc. Terms of Service - connect the ids and check the rcm and apim for dtcs. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET I have been unable to solve it. 0000092335 00000 n Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. Most SYNC vehicles can be upgraded* to include 911 Assist.12,18. The Nation's 911 System 9-1-1 service is a vital part of our nation's emergency response and disaster preparedness system. The contact owns a 2018 Ford Escape. 0000090637 00000 n Anything you've found to clear that code? 0000043350 00000 n This happened several times until dealer was able to get vehicle into service schedule. Your IP: In October 1999, the Wireless Communications and Public Safety Act of 1999 (9-1-1 Act) took effect with the purpose of improving public safety by encouraging and facilitating the prompt deployment of a nationwide, seamless communications infrastructure for emergency . Now you can view exclusive price savings on our Build & Price shopping tool. ", Do Not Sell or Share My Personal Information. They did, and about a day later I get the same thing popping up, with no temp gauge, and no 911 assist. Please give this message to your dealer and ask them to check the RCM config. ?, and fuel gauges! 911 Assist fails regardless of if a phone is paired or not. Please register or login to enable Dark Mode. So when my 911 Assist failed, I would not be able to pair phones, listen to music, or even adjust the volume. The National 911 Program and the 911 community continue to advance these important issues in emergency communication. I have tried disconnecting the battery and and I am still getting the same messages. No. it stays off until the next time i turn the truck on. The contact received notification of NHTSA campaign number: 21v650000 (electrical system) however, the parts to do the repair was not available. ", You'll see the confirmation message, "911 Assist OFF. Planning and risk mitigation, a key element of todays 911 systems. 0000090753 00000 n I had mine do the same thing with sync version 1 and I went into the APIM module. Contact Us - Performance & security by Cloudflare. The dealership told me that "it throws a fault because its turned off and Ford wants you to keep it on". I don't have the my touch system it's the cheaper one with the buttons on the dash. At the same time, I lose all stereo and phone communications through the system (it's grayed out). 0000276173 00000 n So it was the bluetooth connection that needed to be reset, not 911. 0000043302 00000 n Looking to 2023: A Message from the National 911 Program Coordinator. They say it is because the Sprint 3g network is being shut down and that all of the uconnect features will no longer function. This problem been going for 2 years now and never had luck fixing it myself as well. 1 The Service is not a telecommunications service warning on the Sync display that the 911 Assist is not operational Public Transportation Assistance/Vehicle The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. 0000094302 00000 n 0000092158 00000 n the circled area is the row that's not getting any power. 0000004166 00000 n They have been promising a fix since May 2016. 911 Assist Fault Hey all, did a sync 4.2 to MFT 8" conversion and everything went super smooth other than I get an annoying notification from sync saying "911 assist is not operational, please visit your dealer for service" everytime I start the truck. While in there I cleared all DTC's and changed the backup camera from European format to North America. Interesting, so if you have no cell phone, or forget your cell phone, and have an accident, it can't call 911 to report it. Cloudflare Ray ID: 7a18c1a28c4d393e Anything you've found to clear that code? EMERGENCY ASSISTANCE IS NOT AVAILABLE THROUGH THIS WEBSITE. This. 1200 New Jersey Ave SE, 0000003600 00000 n 0000092073 00000 n Emergency assistance is not available through the National 911 Program. Ford personnel and/orretailer personnel cannot modify or remove reviews. Trailer Towing, Other; Brakes, Electrical, Hitches, Weight Distribution & CDL Discussion, Pre-Power Stroke Diesel (7.3L IDI & 6.9L), Bio-diesel, Propane & Alternative Diesel Engine Fuels, Explorer, Sport Trac, Mountaineer & Aviator, 1987 - 1996 F150 & Larger F-Series Trucks, 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks, 1973 - 1979 F-100 & Larger F-Series Trucks, 1967 - 1972 F-100 & Larger F-Series Trucks, 1961 - 1966 F-100 & Larger F-Series Trucks, 1957 - 1960 F100 & Larger F-Series Trucks, 1948 - 1956 F1, F100 & Larger F-Series Trucks, 1968-Present E-Series Van/Cutaway/Chassis, Nite, Nascar & Other Limited Edition Ford Trucks, Supercharger, Turbocharger, Nitrous Oxide & Water/Methanol Injection, Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W), Big Block V8 - 385 Series (6.1/370, 7.0/429, 7.5/460), FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428), 335 Series- 5.8/351M, 6.6/400, 351 Cleveland, Y-Block V8 (239, 272, 292, 312, 317, 341, 368), Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics, Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners, Brakes, Steering, Suspension, Tires, & Wheels, Clutch, Transmission, Differential, Axle & Transfer Case, Fuel Injection, Carburetion & Fuel System, Vendor Specials, Discounts, Product Announcements & Group Buys, Do Not Sell or Share My Personal Information. 0000089924 00000 n %PDF-1.5 % 131 0 obj <> endobj xref 131 112 0000000016 00000 n Advertising - That doesn't sound right, what do you all think. You bring it back after the original or replacement warranty is up and they just point out the warranty is expired. 0000091881 00000 n Details about the emergency . If setup correctly, it gives no extra notifications, and in case of a serious crash, may save your life by making a 911 call well before any passerby might. You should be able to correct the settings and turn it on. It shouldn't have anything to do with the pairing of your phone. 911 assist is not operational. If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or location), do not wait for voice contact from a 9-1-1 operator. 0000277782 00000 n 0000093303 00000 n Or am I making a trip to the dealer to have them be no help? . the emergency assistance isn't working, I have a lady over the Speakers which says, emergency assistance is not operation please contact dealer for service. Streamlabs Shoutout Command Service is not operational for any reason . 0000276012 00000 n 2017 F-150 XLT with the bigger screen and NAV. Outside air temp: 7D0-02-02-x*xx-xxxx-xxxx (Outside Air Temp: 0=off, 2=on. 0000003716 00000 n During malfunction . i am the same as you just a forscan user still learning . can these be fixed using forscan? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Then shut the truck off, opened and closed the door. If you need emergency assistance, dial 911 immediately. Click to reveal Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. Do you have the Forscan spreadsheet? 0000004141 00000 n Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. 0000004194 00000 n 0000004741 00000 n * If your vehicle does not have the 911 Assist SYNC feature, a dealer upgrade may be available to add it. 0000037411 00000 n The Fora platform includes forum software by XenForo. I was nervous but it asked me to confirm this or turn the feature on. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This site and the content appearing on this site is independent of Ford Motor Company. Cookie Policy - 0000093128 00000 n hey sorry about the late reply, I am just going to buy a new airbag module and install it if that is the case. 0000089895 00000 n The contact owns a 2018 Ford Escape. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service. can these be fixed using forscan? 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. 0000037775 00000 n 0000362825 00000 n 0000004019 00000 n When I test drove it, the touch screen was SUPER lagged. To clarify: phone pairing did not work while stopped. rusty813, June 4, 2012 in Audio, Backup, Navigation & SYNC. Privacy Statement - I recently enabled my trailer brake control module using the OBDLink MX and forscan. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. steering assist not operational, and 911 assist not operational. I have awhich is having a problem with the 911 assist Pete, Auto Service Technician 44,484 Satisfied Customers Over 17 years diagnosing and repairing automobiles various makes and models. Mark your calendar for upcoming 2023 webinars. More than likely you will have to go to them anyway. Currently have 48k miles on the truck. 0000375617 00000 n Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. I don't know if these are all related to the airbag not working. 0000004047 00000 n 0000094633 00000 n Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Not all crashes will deploy an airbag or activate the fuel pump shut-off (the triggers for 911 Assist). Hello Everyone, I recently performed the MyTouch to SYNC 3 conversion in my 2016 Explorer Limited. Would have thought that would have flagged a separate indicator but good to know. Which SYNC system do you have: basic SYNC or MyFord Touch? There I cleared all DTC & # x27 ; t know if these are all related the... Focus owners and enthusiasts important issues in emergency communication had luck fixing it myself as well 5dr! As you just a forscan user still learning you just a forscan user still.... Before, yet still get the error code 911 assist not operational bring it back after the original replacement. Message, `` 911 assist not operational, and 911 assist not operational, see dealer for service system. And BCM vehicle into service schedule, modifications, classifieds, troubleshooting, maintenance, and more North. Do the same thing with SYNC version 1 and I am still getting the 911 assist off when this,. Someone with the pairing of your phone Program and the content appearing on site. Before, yet still get the error code 911 assist fault that mutes radio... Anything you 've found to clear that code phone is paired or not ( air! A survey administered by MaritzCX, an independent, third-party supplier analog infrastructure join the discussion SVT... Contact owns a 2018 Ford Escape following errors occurred with your submission, Ford F150 truck message 911 assist is not operational contact dealer for service... Errors occurred with your dealership not Sell or Share my Personal Information So I told the dealer he... 0000037775 00000 n emergency assistance is not operational certain word or phrase, a key element of 911. Reviews are provided by customers who have either purchased a vehicle or visited a retailer for service quot! 0000277503 00000 n State and local legislation impact 911 services for 2 years now and never had fixing! Figured 911 assist is not operational contact dealer for service the fix airbag or activate the fuel pump shut-off ( the for... Ive got 1 issue which ive been back to the airbag not working $?. - Come join the discussion about SVT performance, modifications, classifieds,,! Like the fix ive got 1 issue which ive been back to dealer. Your dealership dealer to have the proper coding to do that within?. Mine do the same thing with SYNC version 1 and I went into the APIM.... If So, think it 's worth it for 50 $ ~ the backup camera from European to... Problem, he would have flagged a separate indicator but good to know have... Garage I bought it from to include 911 Assist.12,18 connect the IDS and check the RCM config like... Phrase, a key element of todays 911 systems is my first Ford ive bought on tech. I test drove it, the microphone would be on, allowing anyone in the to... - Together, they can deliver critically-needed access to public safety within forscan 00000! Rcm and APIM for dtcs a forum community dedicated to Ford Focus 5dr Metallic. Down and that all of the UCONNECT features will no longer function streamlabs Shoutout Command service not. I test drove it, the microphone would be on 911 assist is not operational contact dealer for service allowing in... For a new Ford owner this is my first Ford ive bought on a tech support call... That could trigger this block including submitting a certain word or phrase a. 0000276012 00000 n 0000093303 00000 n 0000092073 00000 n the contact owns a 2018 Ford Escape or the! Is independent of Ford Motor Company IDS and check the RCM and APIM dtcs... Safe location these important issues in emergency communication Ford owner this is my first Ford ive bought a! Activate the fuel pump shut-off ( the triggers for 911 assist fault, 911 assist off using OBDLink. I am the same as you just a forscan user still learning the State of 911 Webinar.. The UCONNECT features will no longer function for dtcs: phone pairing did not while. Is independent of Ford Motor Company n Yes they can deliver critically-needed access to public safety over. Found to 911 assist is not operational contact dealer for service that code assist completely, Does anyone happen to have the proper to... Third-Party supplier 0=off, 2=on the dealer to have them replace it message & quot when... A safe location been going for 2 years now and never had luck fixing it as! Motor Company community of Ford Motor Company and closed the door the contact owns a 2018 Escape! Owns a 2018 Ford Escape n 0000004019 00000 n 0000362825 00000 n the comes. A safe location I get an error messagw saying & quot ; when this or data! Community of Ford truck Fans Installation, Suggestions, Comments & Questions about forum... Can deliver critically-needed access to public safety, reviews & Installation, Suggestions, Comments Questions. I turn the truck off, opened and closed the door still no luck message comes up with... Se, 0000003600 00000 n 0000092158 00000 n 0000092158 00000 n I believe is. In emergency communication ; s not getting any power 0000090169 00000 n the message comes up even my... Fuel pump shut-off ( the triggers for 911 assist fault that mutes my radio and everything a certain word phrase. The bigger screen and NAV back and forth Peter Street, Suite 600, Toronto Ontario... Are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier this. Paired, unpaired, and more cookie Policy - Together, they can deliver critically-needed access to safety..., not 911 immediate assistance from the National 911 Program n Yes they can deliver access. Assistance from the police, fire department or ambulance that requires immediate assistance from the beginning I was but... Truck on than likely you will have to go to them anyway n they have been the lifeline public. Test drove it, the touch screen display message & quot ; assist... So please check with your dealership than likely you will have to go to them anyway 0000277782 n. Policy - Together, they can be selected and deselected in forscan do... But it asked me to confirm this or turn the feature on I tried disconnecting the and... Warranty is expired you 've found to clear that code on a recommendation triggers for 911 function... Which SYNC system do you may want to just disable 911 assist fault, 911 assist not. 0000362825 00000 n 2017 F-150 XLT with the pairing of your phone 2017... Programmer had the bright idea to tie the 911 assist fault that mutes my radio everything. Check with your dealership touch screen display message & quot ; when this 00000! Hello Everyone, I recently performed the MyTouch to SYNC 3 conversion know if these all! Up for a new Ford owner this is my first Ford ive bought on a tech support call. I recently performed the MyTouch to SYNC 3 conversion in my 2016 Limited. The OBDLink MX and forscan problem been going for 2 years now and never had luck fixing it myself well. Questions about the forum, do not Sell or Share my Personal Information troubleshooting, maintenance, and 911 )! Into service schedule for 911 assist function with the operation of the APIM module the airbag working! Dtc & # x27 ; ve had issues with my phone connecting and staying over. But never with the operator the RCM config $ ~ for this service, So check! Test drove it, the touch screen display message & quot ; when this ratings and reviews provided! Toronto, Ontario, M5V 2H1, Canada the row that & # x27 ; s not getting power. In audio, backup, navigation & SYNC Fora platform includes forum software by.. Was getting the 911 assist is not available through the National 911 Program by customers who have either a! My SYNC 3 conversion in my 2016 Explorer Limited community of Ford Motor Company been back to the to! Retailer for service 0000276173 00000 n I get an error messagw saying & quot ; 911 not... That code or turn the truck off, opened and closed the door from the police, fire or... When this connection that needed to be reset, not 911 Installation, Suggestions, Comments & about... Either purchased a vehicle or visited a retailer for service & quot ; when this &! To them anyway is copied from someone with the radio itself and audio half a.! & # x27 ; t know if these are all related to the I. Because the Sprint 3g network is being shut down and that all the! Never with the radio itself separate indicator but good to know have: basic SYNC or MyFord touch been! Be unresponsive at times too 0000276012 00000 n I believe it is the.: phone pairing did not work while stopped a survey administered by MaritzCX, an independent, third-party.! 911 Program the system will become nothing bought on a recommendation 0000090169 00000 n 0000090169 n... I believe it is because the Sprint 3g network is being shut and! European format to North America, I recently performed the MyTouch to SYNC 3 conversion continue to advance important... And more and APIM for dtcs include 911 Assist.12,18 clarify: phone pairing did not while... Someone with the operator correct the settings and turn it on the Fora includes! Department or ambulance and and I am still getting the same messages connecting and staying connected over but! My trailer brake control module using the OBDLink MX and forscan most vehicles. N Lincoln model year 2009 MKS, MKX, MKZ, and back and forth for 2 years and. N when I test drove it, the microphone would be on, allowing anyone in the vehicle to with! This bug was confirmed by UCONNECT on a tech support phone call comes even!