I too have Nelnet loans that I was not aware of not being Federal loans until I did not qualify for the Cares Act. Please add me to your list. Box 82522. drug injury lawsuits and product liability lawsuits. but transferred to Firstmark Services, a division of Nelnet on March 20, 2021. I wouldnt be surprised if Nelnet is in the middle of changing their name & pulling some wool out their butts in order to save face & collect peoples money in the future. Defendant's reply is due by 11/22/2022. I have 65 thousand dollars in student loans that I was not able to make one dime on. I have had a similar experience! I would like to be included a party in the class action. Throughout the time NelNet services the loans, it would represent to Plaintiff that it was associated with the United States Department of Education, according to the class action lawsuit. I was also told that they would be forgiven after 25 years. I should be a part of the lawsuit or settlement. I too have to tried to defer and also ask student loan forgiveness as I dont even work a job pertaining to my degree, as it didnt pay enough to be a LVT under a veterinarian and also pay the loan amounts back. M-F 7 a.m. - But I couldnt talk to agents at the same time as I was online. Find the status of a student loan or loan refianance application, request funds, or pay an existing loan at Citizens. I also have a nelnet account. The monthly payments are inflated and only pays interest, nothing goes toward the principal. We were chartered in 1932, giving us the honor of being the oldest state-chartered credit union in San Antonio, Texas! I am experiencing the same issue with my nelnet loans. I dont know how this is legal, plus they switched loan companies without letting me know. I have been dealing with them for years. I have inquired about this multiple times with very discouraging responses basically telling me there is nothing in an do. I have NelNet loans and theyve mislead us for years with the very same claim and only recently found out that our loans are private when we were told they were Federal. The clerk is directed to add Ms. Myrick's email address to the docket as follows: Myrick_tashay@yahoo.com. I was lead to believe through my original loan servicer Great Lakes, who sold my loans to Nelnet in 2019, that my loans were held by the federal government. It used to be illegal and called it usury, but I guess banks found a loophole. I have a Nelnet loan and believe my interest was misallocated. Who is Nelnet? At least thats what I was lead to believe. The company's correspondence mailing address is: Firstmark Services. I wanted to send it to Bernie Sanders but was told to send it to my state senator: When the pandemic hit and the C.A.R.E.S. I have a Nelmet account and would like more information on this pleade. Can I be part of this CAS? Citizens Bank customers interested in the three-month forbearance period should contact Firstmark Services, a private student loan servicer, at 1-866-259-3767. I have no idea what to do. I was led to believe that my loans were backed by the US department of Education. I see that its nearing 400 comments, yet I see no updates from counsel over this case at all. The clerk is directed to add Ms. Myrick's email address to the docket as follows: Myrick_tashay@yahoo.com. Pay by mail: Send your student loan payments to Firstmark Services, P.O. The service agent told me I wasnt allowed to pay more than I owed which was $0. Please add me to the class action suit. On everything including my credit report it shows Department of Education/Nelnet. Iam 63 years old, permanently disabled and was told the I ly way to have my loans forgiven is to file an app and provide proof of SSA, I did and they are still saying I am not disabled. He was told by an employee that he could make partial payments and that would be put on the back end of his loan three months later he was notified that he was delinquent. Welcome. Now they tell me my loans do not qualify. Isner-Monticello says shes a licensed attorney living in Florida. A company called American Student Assistance led me to believe that my payment each month was going toward the interest on my student loans. They told me that Nelnet could take them back on bc of the miscommunication as I had proof and they refused. I am a single mother of 2 children. Ssa sent a letter stating i have?had no med. Like many here I am also found this out during covid. Case Details. But existing borrowers at the bank, which up until last year was the nation's third-largest private student lender, are just starting to be affected. After transferring my loans to Fed Loan my balances immediately started to go down. Now finding out its considered a private loan. Why is it so hard to get accurate information? Give us a call. I started in 2002 and my balance has only decreased by a tiny bit. Thinking they were part of the federal government. I keep getting interest every month through Nelnet. Before the pandemic I was on an IBR plan. With internet at home this past year, any question I had, I looked up immediately. same here. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. This is adversely effecting my credit score and ability to obtain financing. Read more here: Camp Lejeune Lawsuit Claims. I too have a student loan with Nelnet. I was curious about my student loans (which were unsubsidized & subsidized federal loans when I graduated school) & decided to try and login into my Nelnet account to see if there was any update on them. I have worked in public sector non profit for 15+ years, and have been repeatedly denied for PSLF and reading these comments, I guess I understand why I only have another 500 owed on my loans, but these should have been forgiven almost 5+ years ago. All my loans were originally with Fed. Log In. I too have been misled about the Dept. leica captivate format files. I dont know how to put these somewhere else. They definitely duped me as well. I have Nelnet too, I though that FEDLOAN had them since Nelnet was being active as of Dec 2020 but when I went to do FEDLOAN acct I see that there are no loans to see. Tons of money I could have used to pay on my mortgage. It should be illegal to mislead people that way and also they determine your dispensable income not by your bills but by a national medium which again how does that work for someone who lives in a very high cost of living state? They want me to pay my student loan instead of paying our rent and other household bills. Ankona Capital led the round and was joined by FirstMark . Now, we can check a box that says do not apply to future payments if we want to pay extra. Firstmark also provides servicing for Brazos Loans originated through this website. I have had Nelnet for years and was unaware that it was not Federally backed. I cant afford any attorney to address this, and I dont know of any class action suits in my area I could use some advice. Would like to be included in this action. This applies to certain schools or educational service agencies that serve primarily low-income families. Is this for real? I am in the same boat! What does this mean for us? These last two years are the first time Ive had financial security. I want in on the lawsuit. How does Nelnet own my loans? Please inform me on how to join this class action. All my loans were Stafford loans subsidized and unsubsidized and I originally had them with SallieMae. Harassing me for payment when on deferment. Even though my loans are Stafford loans I am not eligible because it is a private loan now I never agreed to this refinancing! I was also told when I refinanced with them that I would be eligible for the Teacher Loan Forgiveness. I didnt give permission with a master promissory note.Furthermore, I was also told my student loans would be put into forbearance & that they were calling on behalf of my fed student loans. I thought my Nelnet loans qualified for student loan forgiveness. Was never informed that I could consolidate or put in forbearance and was never told they werent held by the government. I would very much like to be included in this. I am a nelnet student loan borrower. My loans have nearly tripled from when Nelnet started servicing my loans in 2002. Nelnet is mis leading and confusing. In fact, I still have statements from 2017 with U.S Department of Education logo stamp on the far right side of their letterhead. In fact, they were consolidated and I never agreed to that. I tried talking to them and told them to never mind and put it back where it was, but they said they could not do that. I need the amount that I paid in student loan interest. The only issue with this is that the very first extra payment goes to future payments and all extra every month after goes to principle. It has cost me thousands and thousands in interest. Shouldnt we have to fill out an application and order for our loan to be transferred to a private company? I want to join the lawsuit. Log in to view your account information. Please contact me asap about this situation. Firstmark Services offers responsive, seamless service that is personalized to meet your company's individual needs. Company profile page for Firstmark Services LLC including stock price, company news, press releases, executives, board members, and contact information I also have been making payments for many years. I have Also fell victim to believing my loans were backed by the federal government to find out that nelnet misled me back around 2006 into a private loan backed by the federal government that I literally have paid nothing but interest and have not been eligible for any of the covid relief or help. Please add me as wellThank you. Now I get paperwork from Nelnet telling me my loan is with them now and I have to start paying. These loans were with Sallie Mae, then that changed to Navient and then Ascendium. Nelnet did not tell me the truth about my loan. Im very interested in joining this action. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Unfortunately, I do not have any voicemails as my voicemails are only held for 90 days. All my loans were obtained through the Fed Dept of Ed. I also would like to be in on this lawsuit. M-F 7 a.m. - I currently owe on NelNet student loans in the middle district of Florida. Since they received them, they have almost double due to interest. Nelnet took over my student loans from Great Lakes a few years ago without my knowledge and all its been was a hassle ever since. State of California. I cant get anyone on the phone and my forbearance is ending soon and the repayment amount is way to high for me right now. Sort. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Nelnet has been reported for fraudulent behavior more than once now. I reside in Los Angeles. They are predatory lenders and should be stopped. Recently discovered NelNet student loans are no longer federal loans. I think they say I am paid ahead until sometime in 2023. (Attachments: #1 Outline for the Initial Joint Status Report) (rao, ) (Entered: 10/13/2022), MAILED copy of the Clerk's Notice entry along with the Joint Consent Form to plaintiff. In March 2021 they sent a 90 day late payment status to all 3 credit bureaus. Please add me to this lawsuit. I got my student loans through Fannie Mae in 2003, I have no idea how Nelnet picked them up. Same as everyone is stating above. I am in Alabama. So generous of a company that is collecting more than 50% more on my unsubsidized federal stafford loans than the original principle. The loans were deferred twice without my permission and the interest since 2016 is through the roof!!! Almost a year later after making payments, which if you remember, I was on an idp and that is $0-$50 monthly, I get a letter in the mail from the DOE and 3 of the 4 loans are sent to them and are in default. Defendant Nelnet Education Loan Funding, Inc. (Nelnet) was directed (at the hearing) to refile the attorney appearances, Motion to Dismiss, and Memorandum in Support under case 22-cv-5545 by 11/18/2022 (and on review of the docket after today's hearing, Nelnet has done so). I didnt consent to this ! I am so frustrated b/c Nelnet is refusing to honor this arrangement. Im on disability and Im not sure what happen to my loan one day it was 2800 then it 4800 I have two loan like that nelnet told me these were gov loan not a private loan. I am hardly the only borrower they have treated like this. $20, 000, I am hoping I can still qualify by consolidating to a direct loan before the deadline of Oct. 31. How did my federal loan become private? I feel as if there is something shady going on to screw millions of student loan borrowers out of more money. I feel like they are scammers. I have Nelnet student loans. Ive not been eligible for 0% interest or student loan forgiveness as Ive been repeatedly lied to in this process. I was also under the assumption they were federally funded loan. I still have federal loans that are on hold but am getting phone calls everyday from Nelnet to pay. PLEASE HELP, I too am being raped by Nelnet. I thought they were federal this entire time. So my interest was capitalized at the end of the year. They also did not honor a paid in advance status from my previous lender even though I had proof. They are private and a horrible company. They failed to process my paper work for a disability discharge. I have tried to explain them what happen with my loan. Phone: 888.538.7378. I didnt even know I had Nelnet until it was too late. Please add me to the classic action. I have had this loan for 20 some years and my balance doesnt seem to ever go down. How do I get onto this? My husbands Dept of Educations loans were transferred to Nelnet without any notice and this whole time (25+ yrs) we were told these loans were part of the Dept of Education loans. Unfortunately I have completely given up hope of ever repaying these loans. Which I obtained through a predatory University. I found out in 2020 they were private loans and not associated with the department of education. 8:20-cv-02135-MSS-TGW, in the U.S. District Court for the Middle District of Florida. Hello, I have federal student loans being serviced by Nelnet. I have. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. Nope I filed bankruptcy in 2019 and all they did was postpone payments until it was discharged. Yes, we're a student loan servicing company - but we're much more than that. Located Lincoln, Nebraska, on 11/6/2017, the Better Business Bureau has give Firsmark a "B+" rating. My primary focus has been building and scaling revenue-focused . Add me please Please add me as I thought this loan was apart of federal government. When we call, the right information should just be provided to us when we ask for it. And the amount they say is owed is ridiculously, absurd! My loans magically doubled over a couple year period. I was speaking with a girl names Asia she told me about the IDR plan and also told me i could get the amout i would eventually owe and pay it then to pay it off. I dont understand how they are servicing my federal loans if they are private. What I see after the payment . For years, I took the path of least resistance and conflict by not pushing. It just doesnt make any sense. I was automatically switched over to them from Sallie Mae. What changed? Firstmark Services has complaints from borrowers who have difficulty getting their accounts closed. I paid them a lot of money before I realized this! Yup going thru the same nonsense. Required fields are marked *. I had it with this Student Loan servicer and if anything I want to sue them by being a part of this class action suit. Nelnet is shady and this company preys on people simply aiming to improve lives through education. I also knew interest would be capitalized on all my loans at the end of each year if my income wasnt certified in the income based repayment plan. I tell the rep what Im reading and she confirms that I have a commercial loan. Nelnet took over 25 years of student loans. I keep hearing that dont have the paperwork. That brings it up to $72,857! Then I see that Nelnet has closed their doors in September, but I have letters from them in December. When I did this, I discovered all my money going towards future payments. I have loans threw Nelnet and owe twice as much as I borrowed due to interest ID like in on this as well. I have nelnet and I called because of a payment due letter during the pandemic, then and only then did I find out my student loans were no longer considered federal. I would like to be included in this lawsuit. I took out loans through Sallie May in 1994-1997. I was also misled to believe that Nelnet was associated with the department of education. I am in Michigan. I kept paying to try to lower the principle balance. Account D. I applied for FAFSA federal student loan at the college I was attending. Same here! In addition to that the loans I received arent consolidated and show up as multiple loans on my credit report. I too have a school loan with Nelnet and I was told that Netnet was a company hired to handle Federal Student Loans on behalf of the Department of Education. They never said it had to be consolidated with FED Student Loan. However, this can result in some functions no longer being available. Nor interest that I could see either. Three weeks ago, when I saw that the payment was due, I spoke with one of their customer service reps, who claimed that they could put my loan in forbearance for another three months. They are as guilty as Navient in deceiving borrowers. Ive paid thousands and thousands with no end in sight. Then Nelnet sent me a letter telling me that they have my loans now. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. My Federal Stafford loans were sold to a private bank for consolidation years ago. I had no idea when I was solicited to consolidate that it was a private lender and I would loose eligibility for government programs. Nelnet and those that hide behind it corporate logo are taking advantage of people. For information on deleting the cookies, please consult your browsers help function. 2:22-CV-01420 | 2022-11-29, U.S. District Courts | Finance | First they put me on a standard plan then after several phone calls and arguments they finally put me on the requested IDR only a week and a half later put my loans into forbearance that I didnt ask for. Defendant's reply is due by 11/22/2022. I was told that my loans through Nelnet was not eligible for being deferred when everyone elses was deferred. Add me please, I had the loan before as well. I also took a lower payment option. I have had Nelnet Student loans for decades. I worked in public service for over 10 years. Please add me! So thinking they were backed by the government I just received a letter stating I am pre-default. After Nelnet took over my loan accounts, its been a total mess ever since. Count me in to this suit. I will NEVER pay them. I live in Texas now but my student loans were accrued in Colorado. This is crazy. Here is what they did to me. I have a Student Loan with Nelnet it begins with D. Im not sure why I didnt qualify for the forgiveness program back in 2021 while working for the state local government supporting public service. Please feel free to contact me about this matter : Gutiervd27@gmail.com Enough is enough & these companies shouldnt get away with their greed!! Add my name to the class action! My loans are paid by automatic payment to take advantage of the 0.25% interest rate reduction for autopay. Almost 20 yr loan. According to the lawsuit, this arrangement was in place from at least as early as 2011 through at least 2019, a time in which the defendants' senior executives and managers conspired not to "solicit, recruit, hire without prior approval, or otherwise compete for employees," per the case. How do you get through to Nelnet that he is TPD as we have contacted them multiple times with no resolution. It just ended in March and there is absolutely no way that I can pay the ridiculous amount that they want for a payment every month. When the TEPSLF was announced, I submitted the forms and certified my employment but nothing happened, no payment counts ever occurred, even though Nelnet had my payments to them on record and they also had my payments from ACS on record. Im also in the same situation with Nel net. I filed a complaint with BBB and will file a complaint federally too. Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. They stopped sending me paper copies of my monthly bill. Phone #: 888-538-7378. Her belief that her loan was federally backed was reasonable as a result, the class action lawsuit claims. I did the IBR on the government site any they ignore the submitted financial docs. I have a nelnet account and had no idea they were regulated. hwang in yeop wife. Nelnet is reporting derogatory information on my credit reports all different. Were open Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. I took out Federal Direct Loans in the early 2000s, and now they have D in front of them. I did not realize they were not until the CARES Act came out. of Ed/Nelnet. I would like to join class action as I have not been able to take advantage of any relief because of nelnet. I think this is probably the case with anyone associated with Nelnet in any way. I have assumed that my loans were federally backed. I apparently dont qualify to do that now and this payment rivals my mortgage. Myrick_Tashay @ yahoo.com try to lower the principle balance focus has been reported for fraudulent behavior more once! Division of Nelnet firstmark services lawsuit over 10 years: Send your student loan instead of our! Right side of their letterhead as if there is something shady going on to millions... Looked up immediately a licensed attorney living in Florida public service for over 10 years of Ed and unsubsidized I... Oct. 31 000, I had proof to make one dime on that says not! Now but my student loans in the early 2000s, and now they me! Was solicited to consolidate that it was discharged personalized to meet your company 's individual needs certain schools or service! As guilty as Navient in deceiving borrowers had financial security private loans and not associated with the department education... A complaint federally too are on hold but am getting phone calls everyday from Nelnet telling me that would... 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