ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. Archived post. To do this text OUT to 26627. Share them here. It's going on 7 hours #comcastoutage #fail. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. It takes minimal effort to post those dates and times for us to consult. I'm sorry to hear about the issues that you're experiencing. You can make use of their service in your day-to-day activities. The best thing is to register your number for the Comcast alert. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! But opting out of some of these cookies may affect your browsing experience. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. You also have the option to opt-out of these cookies. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. The good news is that they have a proactive team that gets any damage fixed immediately. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. on phone 20 minutes now refreshed box umpteen times and still waiting. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. just to watch Warriors games Customer service 10 minutes to get a rep around the automated obnoxious system. Youll receive a confirmation suggesting the subscription is complete. Find out what is going on. Copyright 2022 Scripps Media, Inc. All rights reserved. This will further help to diagnose if there is any possible problem with your equipment. xfinity a ton of money a year for We apologize to those who were affected.". To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. But pay for the service, right? The point is that internet service will slow down when many users tend to be online at the same time. Useful comments include a description of the problem, city and postal code. The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. Is Californias drought finally over? There is a selection where you can be notified instantly when the service has been reestablished. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. When did @ATT customer service become worse than Comcast? This year, on [] I had someone out Monday & outside connections needed to be updated! When it comes to affordability, Comcast offers an affordable package in the United States. If you are experiencing problems with Comcast Xfinity, please submit a report below. This will help you confirm if there is an outage in your area. Normally the areas affected will be reported. I did a reset first, BEFORE calling. , The Register Biting the hand that feeds IT, Copyright. I wouldnt wish Comcast on my worst enemy. S.F. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. Who cares that I go over my limit cuz my Internet is down? We want to assure you that we are committed to restoring services as quickly and as safely as possible. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle Mfers really be trying to get over! If comcast.com is down for us too there is nothing you can do except waiting. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. These cookies ensure basic functionalities and security features of the website, anonymously. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. Some customers were told that there was an outage and that the issue will be resolved.. I'm sorry to hear about the issues that you're experiencing. These cookies track visitors across websites and collect information to provide customized ads. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. All rights reserved. Recommendations for internet and tv? Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Get status information for devices & tips on troubleshooting. Network and. Keeps getting pushed back, no customer service available. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Audio is on TBS, TNT & Tru TV!!! It does not store any personal data. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Why is my Comcast Internet signal so bad? My bill went up $36 from last month, I dont think your worth it anymore . It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. Yes Phone. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Find out what is going on. Comcast says a fiber that was cut caused the mess. Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. They rather call Comcast to come out for $30,000. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. Thank you for taking the time to reach out to us here. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Criterion Digital 2023. #Sickening. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. One would assume it exists somewhere. Copyright 2023 Comcast Corporation. If there is no such report, click Run Diagnostic. This will save you the tension of ransacking everywhere to find out what happened to your connection. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. So, there is no point in stressing yourself to reach out. These cookies will be stored in your browser only with your consent. Full restoration could take some time across the region. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. -Johnny, We'd be more than happy to investigate this for you. No updates or time it'll be back on. One of the major ones is the constant outage. State storms arent letting up. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. The outage has knocked out internet, television and telephone service for Comcast/Xfinity customers. If you have any tips or frustrations you wish to share, please leave a message in the comments section! A. In a situation where everything is green including your area of residence, then no outage has been reported. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? The cookies is used to store the user consent for the cookies in the category "Necessary". This cookie is set by GDPR Cookie Consent plugin. The company, which has more than 29 million business and individual customers,. One of the major fundamental flaws in using fiber is that it needs a constant power supply. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". Heres what first half of March looks like. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Get your act together. Follow the steps below; Status Center With your credentials, log in to your account. All rights reserved 19982023. Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. Comcast Internet Outage. That feeds it, copyright update for this 17 hour outage in using fiber that... The Philly area tbh us here let us know what issue you are experiencing problems with Comcast Xfinity Thank... By revenue to your connection TV, HDTV, digital and VoIP telephone, home.! Is nothing you can make use of their service in your day-to-day activities description of the website anonymously! 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