I wrote back saying that I wanted to push out the closing by 1-2 weeks as I needed to buy this property as a 1031 exchange and my sale was also closing around the same time, July 29th to be precise. And we both brought another friend. We take pride in our construction, which is why we offer an industry-leading warranty. We are happy to hear that overall you had a good experience. And all of this is because of people like Thomas and Lawrence. We also ensure all reviews are published without moderation. Please send your information and a brief summary of your question to customercare@lgihomes.com so that we can point you to the correct contact. Square footages are approximate and may vary in construction. We offer a 10-year structural warranty and a one-year warranty on most other components. Somebody knew it wasn't working and let me move into the house with it not working. Thank you. It was pretty annoying. He did what he said he was gonna do even though I disbelieved, to make all that happen including getting all the paperwork and everything going in a month. Other than that, we've not had too many issues. He wasn't like a salesman that was really pushy. I wanted it where if you turn from the main street, you got to do a couple of turns to get to the street. We regret buying this home. The propane tank is sinking. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. Planks were broken because they were too long when installed. It was a great thing for us to wait as long as we did because of all of the things that we were able to get in line before we actually took over the payments. Martha Rose, Broker. As was Pat and Andrew Garcia- they were VERY helpful and finally got things done! Rosann Boyett Garcia It would be nice to do a two-week walk so that the construction manager could see what our concerns are. Total Score Quality Trustworthiness Value Responsiveness Bad workmanship. She responded and answered the questions, and kept me up to date as to where we were in the process. There are so many things that I have to fix because LGI is not taking the time to do what they are doing. We would recommend LGI to everyone. Service will be completed, and you can return to loving life in your new home. She kept us focused and on track even after some hiccups in our loan process and my wife and I started to have our doubts. I was told they would all be fixed the next week. We were told the yard should be flat. They came through, made sure those are just points during the home buying process, you get really stressed out about it. Find out how we combat fake reviews. Best case, it could have worked out, however unfortunately, my sale condo had some last minute hiccups and it didn't close until August 6th, one week late. I was in contract to buy a SFR property in Charlotte, North Carolina and had paid a $5K earnest money deposit. I had told him specifically where I wanted the house. Were just happy we did because of the turnout of how everything ended up. Our loan officer Carrie Budds singlehandedly saved this deal. Look very carefully. I asked them to wait just a few days but they wouldn't listen. WV Martha Rose, Broker. Richard Day But the techs did a great job and they did it right away. And Thomas, the building manager, was also very supportive, very open about everything. How it Works He explained all my commentary, answered my questions well enough, that I felt confident with moving forward. Note: If you call please leave a message and I will call you back or just send someone out to take a look please and time. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. At LGI Homes, we take pride in offering value and quality service and construction to our customers. That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed. Let's see what can be done to clean up this Palm Bay Florida office as I'm running out of room for all the smoke that's been blown up my @$$! Now there is mold in that area. Thank you. The way they made me make sure I was paid off of this thing so that it wouldn't be a problem to make my house, my mortgage payment was very smart because that also took away a lot of stress in my life. Save your time and buy a better quality home because LGI is not it! I think if you are in the market for a home and are ok working within the parameters of an all-in-one builder, then LGI is a solid option to go with. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. Nothing on our website should be construed as legal, accounting or tax advice. Congratulations on homeownership! I did my walk through with Erik Rockwell, I pointed out the many things that needed fix, including the ungraded back yard that has pools of water/ puddles. This is not an offer to lend. Kevin Wilkins. They have yet to come and repair that. And the first time I talked with Lawrence, I felt good about him, the way he spoke, the way he showed respect, humility, dignity, and how he showed LGI is what you need. Their customer service absolutely sucks. Verification can help ensure real people write reviews about real companies. They claim that my client clicked on one of their ads on Instagram and I cannot be registered as the buyers agent nor will they pay a commission to me. Hi Harrison, we thank you for taking the time to leave a review. I like that the home has a separate office 'cause I work from home. BC721730. LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. I thought the cost was out of my range and he assured me that it wasn't. And he told me all the things I needed to take care of for the first year. We are happy to hear you had your items and concerns resolved. Square footages are approximate and may vary in construction. Hi Carlos, we appreciate your review and recommendation. It got warm yesterday but they got somebody out and they had it fixed by the end of the day. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Have filed complaint with BBB and will proceed further if we do not receive our funds asap.. RED FLAGS regarding LGI. I had to call him, Hey, I'm on my way. And I said, Hey, I'm here. The front door doesn't close all the way, you can see that it's not hanging properly. Congratulations on your new home! He said, Oh, it might take a couple of hours. And since I took the day off from work, so I went along with him. It's weird. Copyright 2022 Consumers Unified LLC. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. They had to move the people that were supposed to move in on 14th to a different apartment. And the representative was patient and he understood my skepticism. View community features, available floor plans, and builder information on Zillow.com. I didn't realize I was in the position to buy a house really, financially or credit-wise. We walked through the house and in that small walkthrough, I found many things that I didn't like. And there was no water boiler. Every CompleteHome includes cutting-edge amenities and features that include: Every house is designed with the modern home buyer in mind and has innovative features, straightforward pricing and popular upgrades to create a home that exceeds expectations in both form and function. And like Nahon, he and his partner, Kyle Miller, can't get LGI's warranty to kick in. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. We lived in Orange City at the time. I put a lot of money to move here I guess no value there! MHBR No. Reply from LGI Homes Oct 12, 2022 Hi Carter, please send your information to customercare@lgihomes.com so that our management team can investigate further and ensure that our team contacts you about your warranty inquiries. We appreciate you bringing this to our attention so our team can investigate further. We are pushing people, Hey, even if it's a little expensive now, you should consider LGI. It's a beautiful house. At one point, I sent your sales agent and text asking for an update. Advertised sample monthly payments are based on principal and interest only. Read more. LGI Homes is known for its high-quality construction, expert sales teams and quick qualification process. Oh, and I bought this property through RWN (Real Wealth Network). Please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. Have nothing to do but wait and complain I guess thanks LGI. No one has reached out or assisted with trying to resolve this issue. They went ahead and did the very first steel underneath the cross base. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. He barely said a word to us & even said better homes were at Beacon Lake. You need to know the difference between an VA, FHA, and conventional loan BEFORE speaking with the loan officer. How do I know I can trust these reviews about LGI Homes? I am a first time homebuyer. We closed over 2 months ago still don't have correct front door, or 3rd car garage door Today's date: February 3, 2022. What can I do. This was back in February 2021. My advice is to be flexible and stay in touch with your sales representative as you approach the estimated closing date. I cannot in good conscience recommend LGI homes. Because I have to give two months notice to my apartment. So I told him my situation, I have to give them two months notice, so make sure. Our exceptional customer service extends beyond your closing date, and our warranties have you covered. They don't pull out smoothly, so they said they have to order some parts and they're going to come back again next week. The actual structure of townhouse is fine. Desired outcome: We have new construction homes in your area. 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