Employment and support allowance (ESA) - up to 117.60/week plus top-ups. Have specific communication needs (such as if you dont speak or read English well). If you are on a low income and/or in receipt of means tested benefits you may be eligible. Centrica made 3.3billion in operating profits in 2022, up from 948million in 2021. Perfect for charging an electric vehicle. If you are in either group, you will receive a 150 credit into your energy account. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. The Government also announced a 650 cost of living grant that will be issued to all households on means-tested benefits, including: The payment will be delivered in two instalments one of 326 that should have been paid in the last half of July 2022, and another of 324 coming in the Autumn. The service, which aims to help balance the grid and lower the UKs dependence on gas, is the largest of its kind in the world. Traditional Prepayment customers will get a voucher they can redeem as top up credit for their electricity meter. After the deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier behind British Gas and E.ON. You should check your council tax band on a council tax bill. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. Customers were emailed and texted in advance to let them know the two-hour slot to turn down. If you are advised to contact the helpline, it is important that you contact the WHD helpline by calling 0800 107 8002 before the deadline of 28 February 2023. The government and energy suppliers have a number of different schemes to help customers pay for energy. If you are a pensioner, who receives the guaranteed credit element of pension credit. disable your software and try accessing again. Only 3% of the reviewers rated them poor or bad. You no longer need to apply for the Warm Home Discount through your energy supplier. Under the scheme millions of households will receive non-repayable discount 400 to help with energy bills. Let us help you out with your query. For further information, you should check with your new energy supplier. Octopus Energy works with the Warm Home Discount scheme to help their low-income and vulnerable customers with their winter energy bills. With operations in 13 countries, Octopus Energy Group's mission is going global. Octopus renewable energy All Octopus energy tariffs offer 100% renewable electricity, with energy needs met by clean, green sources like solar and wind power. If you were born on or before 25th September 1956, you could receive between 250 600 to help you pay your heating bills on one annual payment in the winter (usually November or December). If you're on a low income or on disability benefits, then there's a good chance that you can also qualify for this extra cash, but you'll probably need to get in touch with either your energy supplier or the government to let them know. Although the specific criteria will depend on your energy supplier, you might qualify for the Warm Home Discount Scheme if your gross annual household income is less than 16,190, or if you receive: Income Support, or. Visit the gov.uk page on Warm Home Discount for more info. Octopus Energy has offered details on what energy . Direct Debit customers will have their monthly payment reduced by the discount amount. Smart Prepayment customers will have the discount applied as a credit to their meters. An Octopus Energy spokesperson told the i paper: We spotted a system error affecting a very small group of customers with older gas meters which still used imperial measurements. FY4 5ES. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with financial wellbeing . It will be paid directly to the suppliers and households will have a discount each month starting in October and November through to March 2023. The trial proved that households will use less energy at times of high demand for relatively small financial incentives. *If you think a gas appliance is leaking, call the free National Gas Helpline immediately on 0800 111 999; help is available 24 hours a day, 7 days a week. So far we've given specialised support to over 100,000+ customers. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. The WHD scheme has changed for years 2022 / 2023. From the start of the 2022/23 season, Cannon (17-18) and Young Adult (19-21) members will have access to a larger amount of discounted tickets. Registered number: 09263424. How about helping people make sense of their money and make better financial decisions? If you believe you should be eligible for the Warm Home Discount but have not received a letter confirming your eligibility by mid-January 2023, please contact the WHD helpline on 0800 107 8002 before the 28th February 2023. This is because Scotland has no equivalent of the Valuations Office Agency (VOA), as referenced in the Core Group 2 criteria for England and Wales. There's also lots of information about this on the government's Energy Bills Support Fact Sheet, and you can check here for regular updates. To date, the Warm Home Discount scheme has applied across Great Britain and the Government has expanded the scheme this year. To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). There are two groups for this scheme: the Core Group (fuel-poor pensioners), and the Broader Group (fuel-poor customers). We provide Carers Insurance that protects Home Carers, Personal Assistants, or the carers employer. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. If this resonates with you, we have a place for you on our journey to Customers who qualify receive a credit towards their energy bills before the 31st March 2023. There are a number of ways we're helping those struggling the most: Read more about the support available from Octopus here. Vouchers will be sent by letter if this is your preferred method of contact. MORE+. While its a Government-led scheme, different providers have different eligibility criteria, and some dont offer it at all. While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? Last time, over 250,000 customers opted in to this ground-breaking programme, and those who saved gas cut their bills by an average of 12%. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to: If you are in this group you do not need to do anything. We will send your nominated person your statements, as long as they agree to receive them. An unsafe appliance wont burn gas properly, which can lead to carbon monoxide poisoning. This means there is no way to identify customers who may fall into the high energy costs criteria, so you will need to provide information as with previous years WHD schemes. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. You do not have access to www.couponbirds.com. Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. A means tested benefit is one where the money, and whether you can have it, are based on how much money you make and already have. We can install a smart meter at no extra cost if you struggle to read your meter, or can't reach a prepayment meter to top up. The UK's third largest energy. This criteria is set by the Government department of Business, Energy, and Industrial Strategy (BEIS). Youll receive a letter from the Department of Work and Pensions (DWP) in the Autumn to tell you that youve been accepted and will be paid your 140 automatically by the end of March. You're a power user moving through this website with super-human speed. DWP use this database for determining Scottish postcodes for the Core Groups. The payment is different depending on your circumstances. - Keep track of your account balance - View your recent transactions and billing history - Pay by card and manage your recurring payments - Get help with your account The British Gas Energy Trust pays hard-up households up to 1,500 - and . This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. Octopus Energy to offer free electricity to smart meter customers who can use less energy during peak hours Andrew Capstick | Senior Utilities Analyst 9 February 2022 Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours. The supplier has opened a 2.5million scheme to help households who are struggling with soaring energy. For example, if you need short-term support after a stay in hospital. Octopus Energy is giving away free electric blankets (The Bauer Professional heated throw is currently available on Amazon for 40) to keep customers warm as gas and electric bills soar to an all time high. The payment will be made to anyone eligible in September, and will be paid into your bank account automatically, so you dont need to apply for it. The qualifying date for meeting these criteria was the 21st August 2022. The Winter Fuel Payment is automatically paid if you are eligible and get the State Pension or another social security benefit. *IMPORTANT* Away Tickets must be used by the member assigned to the booking . Octopus Energy Group is a technology-driven, renewable energy retailer, directly supplying 2 million customers globally with 100% green electricity at a cheaper price and with a focus on. The scheme in England and Wales has been reformed to provide more rebates automatically and improves the targeting of support. You can try out the simple tips that helped people cut gas bills and stay cosy here. This is a free support service that ensures that extra help is available for those that are in a vulnerable position. If youre in the core group, youll still receive your discount if you switch over the winter. Exclusive Octopus Energy Promo Codes & Coupons February. 326 in July 2022, and 324 later in 2022. If you are of pensionable age, disabled or chronically sick we can add you to our priority services register (PSR). All of these are made possible by Octopuss tech arm, Kraken Technologies, which offers a proprietary, in-house platform based on advanced data and machine learning capabilities, Kraken automates much of the energy supply chain to allow outstanding service and efficiency as the world transitions to a decentralised, decarbonised energy system. If you move house after the 21 August 2022, you can contact your old electricity supplier to confirm your new address and arrange payment. Outside these times there is another price per kWh. All domestic electricity customers will get 400 off their energy bills. Sure Wise Limited is a company registered in England and Wales with company number 07432009. Express. Any products or services displayed on this webpage may only represent a portion of the options available to you. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Between 1st November 2022 and 31st March 2023. The BBC explain what the energy price cap is here. This is a one-off discount of 150 off your energy bill, issued . Others you might not have heard of, but be able to get. The heart is not as good as action! You receive the Savings Element of Pension Credit only, You receive Council Tax Reduction (excludes the 25% single persons discount), You receive Income-based or Contribution-based Job Seekers Allowance (JSA), You receive Income-related or Contribution-based Employment & Support Allowance (ESA), You receive Housing Benefit with a total annual household income of 16,190 or less (before tax and National Insurance), You receive Child Tax Credit where the award statement shows a total annual household income of 16,190 or less (before tax and National Insurance), You receive Universal Credit, and have an earned income of between zero and 1,349 in at least one of the twelve preceding assessment periods, Your total annual household income is 16,190 or less (before tax and National Insurance), You receive Personal Independence Payments (PIP), You receive Disability Living Allowance (DLA), any disability premium (all rates) or disabled child element of Universal Credit. Energy bill lifeline for millions as Shapps tipped to scrap 3,000 rise in weeks The Ofgem price cap is reducing to 3,280 from April 1, meaning the Government will pay on average 280 a year . By your energy supplier into your account balance with them. Customers who Pay on Receipt of Bill will have the discount added each month. This freezes the annual bill for a typical household at 2,500. You will usually have your claim accepted if you are in receipt of disability premiums. The only energy supplier Which? Receive the Guarantee Credit element of Pension Credit. This scheme helps people who need it most cover their high Winter bills. Intelligent Octopus is going to bring down customers' household electricity bill by up to 20%." Electrek's Take If you're a Tesla driver, this is kind of like using the Utility Rate Plans setting. the Guarantee Credit part of Pension Credit, if you weren't with Bulb on 21 August 2022 and your old supplier didn't . But what happens to your Warm Home Discount? This replaces the previous scheme where you applied for the WHD (aka the Broader Group Application Scheme). Intelligent Octopus gives you six hours of cheap, green energy from 11.30 pm to 5.30 am every night at a super low rate of 10p per kWh. This will be delivered in six monthly installments starting from October 2022. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline, otherwise you will not receive a rebate. For more information about the Warm Home Discount, you can contact the dedicated team with the details below. Please, please get in contact with us if youre struggling with your bills. Competitive pricing. Jackson, who owns a 7.4% stake in Octopus Energy, amassed a paper fortune of an estimated $155m (115m) after the company's 2bn valuation last year, making him one of the most successful . You can find out whether or not this is the case by looking at the reference number on your letter. Get the offer through clicking on this imaginative offerin "Octopus Energy":'Octopus Energy Student Discount & Special Offers - Up to 25% off ', so hurry and click! The Warm Home Discount | Octopus Energy The Warm Home Discount: 2022 / 2023 updates Energy explained What is the Warm Home Discount (WHD)? Energy suppliers may provide a social tariff for vulnerable customers, which can include people with disabilities. If you qualify because youre on a low income, you can contact your energy supplier directly. Please report this to us at info@utilityswitchboard.com. Octopus Energy 4+ Energy at your fingertips Octopus Energy #5 in Utilities 4.8 36.1K Ratings Free Screenshots iPhone iPad Manage your Octopus Energy account from your fingertips. To be in the broader group, you have to be receiving certain benefits which vary by provider. Scotland will maintain the application scheme as per the WHD mechanism for previous years. If you believe you should be eligible for the Core group 1 WHD but have not received a letter confirming your eligibility by mid-January 2023, please check https://www.gov.uk/the-warm-home-discount-scheme for more information about the scheme or call the WHD helpline on 0800 107 8002. In this guide, weve covered what help energy discounts for disabled and low-income households are available ahead of the winter months. Our registered address is Unit 3, Hadleigh Park Business Park, Chapel Lane, Hadleigh, Essex, SS7 2PP. Eligible customers will be identified based on Low Income Criteria and High Energy Costs Criteria. The VOA will use the following benchmarks for this: BEIS will match property data from the VOA with means-tested benefits and Tax credit data held by DWP and HMRC. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. If your reference number starts with a U. Be with an energy supplier who is part of the WHD scheme. The Warm Home Discount is a one-off payment to reduce eligible customers' bills over the winter months. There are a few reasons this might happen: 1. this block, please contact us at [emailprotected]. If you are a Prepayment customer you will be given vouchers. This notice will include specifics about the dangerous situation. Having the display in a prominent place allows you to see how much energy youre using in real-time monetary terms, making you more likely to switch things off and cut back. We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Registered number: 09263424. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. The fund has already helped tens of thousands of customers with specialised support, and since the October price cap rise was announced, we've doubled it again from 7.5m to 15m. We cover bothnew and second-hand scooterswith 24/7 recovery assistance and puncture care available. Switching energy providers to save money is always tempting. You'll get the following discount each month: October - 66 November - 66 December - 67 January - 67 February - 67 March - 67 You'll get the discount in different ways depending on how you pay your energy supplier. You may be eligible for Cold Weather Payments if you already receive Pension Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, Universal Credit, Support for Mortgage Interest. 400 Energy Bill Support Scheme for every household. This money is not taxable and doesn't stop you from getting other types of benefit. ESA is aimed at those who can't work because of illness or disability. You can find out more details about how the Energy Price Guarantee works in our dedicated blog. live alone or with others and have reached state pension age, live alone or with others and are disabled or chronically ill. live with others who have reached state pension age or are disabled, chronically ill or under 18 years old. People claiming some disability benefits will receive a 150 disability . The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! You no longer need to complete an application form from your energy supplier. It is better to use the full postcode to check where you may be eligible. Duel fuel customers on the supplier's standard. It was the companys third major investment round since launching to the market. The amount will typically be paid, and is eligible to people over State Pension age (66 or above). At Cadent we're excited to be part of the future of UK energy! This winter (2022-23), it's rising from 140 to 150. Good to know: you can choose to change your DD back at any time via their online account or by contacting us if you'd prefer to build up the government support as credit. Visit the gov.uk page on cost of living payments for people on benefits for more detailed info. Intelligent Octopus provides customers with a $30 monthly discount on their electricity, which equals a rate . You don't need to apply, it will be applied to your energy account automatically by your electricity supplier. 2. As always, weve got you covered! If you received the WHD as part of the Broader Group last year, you may find that you are no longer eligible for the WHD as part of Core Group 2 this year. The criteria to qualify for this scheme are: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). The WHD scheme has changed for years 2022 / 2023. The engineer will let you know if the appliance can be repaired or needs to be replaced. We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. More information can be found here. A discount from Government for every household in the UK. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. If you're an Octopus customer, you can access our Financial Support form here a quick and simple online tool which asks you a series of questions about your financial situation. Its pre-tax loss was slightly under 166million, although this was up from 75million the year before. Prepayment customers are people who pay for energy before they use it. If your disability benefit is not quite stretching to cover your energy bills and you are finding it hard to pay, you should contact your supplier and ask about their social tariff. We would expect your new supplier to provide you with the rebate. It will save the average household about 1,000 per year compared to what they would've spent on a tariff at the maximum October price cap (3,549). 4. All you have to do is let the DWP know that youve switched by calling 0800 731 0214 or write to: Even if your new provider doesnt usually offer the Warm Home Discount, youll still be able to claim it, as long as you switch between September and March. Octopus Energy is poised to invite 1.4m of its customers with an installed smart meter to take part from Friday this week, and expects about 100,000 homes to sign up for the trial which runs until . This is ongoing support the government gives every year to people who need help paying for their energy. The Octopus Energy Agile tariff allows you to use energy when consumption is low bringing down prices to a minimum, sometimes even free. This scheme is a discount for your energy use. You will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. This scheme was set up by the Government in 2011 and has helped millions of low-income and vulnerable households since, bringing us one step closer to ending fuel poverty. When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. The company also invests in its own solar energy generation through its sister company Octopus Energy Generation. Special offers: saving of 15% Off at Octopus Energy. If you are having trouble reading your statements for any reason, contact us and we will assist you. Any extra will be added to your energy account as credit. Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. Letters are due to be sent to qualifying customers between November 2022 and mid-January 2023, confirming that they are eligible for the rebate and any next steps. For every unit of energy customers save compared to their normal usage during a specific timeframe, Octopus expects to pay customers 4 on average, potentially saving customers around 100* over the course of the winter. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. Universal Credit. It has been used 413 times. The energy price cap went up in October, and is set to rise again in April. 150 in cost of living payments for people with disabilities. Since then, the award-winning firm has become one of the. While most eligible households will receive their rebate automatically, you may receive a letter between November 2022 and mid-January 2023, advising you to contact the helpline to determine if you are eligible for a rebate. Registered number: 09263424. If you are in council tax band A - D, you should contact your local council. Collectively our customers saved nearly 4,000,000 in bills, and 14.3 million tonnes of CO2. 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